Sofa Sales & Service Advisor — Flexible Hours & Growth

DFS; Farnworth; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Competitive pay

Flexible hours

Growth & training

Holiday allowance

Maternity/paternity/adoption leave

Discounts on DFS & Sofology

Wellbeing perks

Pension & Sharesave

Life assurance & sick pay

Job summary

DFS is seeking a Retail Sales Advisor in Farnworth to greet customers, understand needs, and help them find the perfect sofa or bed. You’ll use your passion for service to create a welcoming shopping experience and drive store performance.

No sales experience is required as full training is provided; you’ll join a supportive team and enjoy flexible schedules and uncapped earning potential with commission.

Qualifications

• Experience in customer-facing roles preferred.
• No prior sales experience required, training provided.
• Friendly and approachable, enjoys connecting with people.

Responsibilities

• Build natural connections with customers and provide expert advice.
• Confidently recommend best options with product knowledge.
• Guide customers through the buying journey with thoughtful questions.
• Offer honest advice and build trust with customers.
• Keep the showroom presentation attractive for a consistent journey.
• Work with the team to create a positive, high-energy store environment.

Skills

Customer service mindset

Active listening

Excellent communication

Job description

DFS is seeking a Retail Sales Advisor in Farnworth to greet customers, understand needs, and help them find the perfect sofa or bed. You’ll use your passion for service to create a welcoming shopping experience and drive store performance.

No sales experience is required as full training is provided; you’ll join a supportive team and enjoy flexible schedules and uncapped earning potential with commission.