Sofa & Home Sales Advisor - No Experience Needed

DFS Furniture PLC; Cardiff; Hybrid; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Competitive pay

Flexible hours

Growth opportunities

Generous holiday allowance

Parental leave

Employee discounts

Wellbeing benefits

Pension and Sharesave

Life Assurance & Sick Pay

Job summary

DFS Furniture PLC in Cardiff is seeking a Retail Sales Advisor to help customers choose sofas, beds, and finishing touches with friendly, expert service. You’ll be the heartbeat of the store, guiding shoppers through their buying journey and building trust. Full training is provided; no previous sales experience is required.

Store hours are 10am–8pm (Mon–Fri), 10am–6pm (Sat), 10am–5pm (Sun). Benefits include competitive pay (£12.71/hr), uncapped commission, generous holidays, discounts on DFS

Qualifications

• No prior sales experience required; full training provided.
• Friendly and approachable with a passion for service.
• Enjoy helping customers find the right sofa, bed or finishing touches.

Responsibilities

• Guide customers to find the perfect product and complete the sale.
• Build natural connections and listen to customer needs.
• Demonstrate product knowledge and provide expert advice.
• Lead customers through the buying journey with insightful questions.
• Be honest and accurate in recommendations and information.
• Maintain an attractive showroom and consistent customer journey.
• Collaborate with team to achieve store targets and create a positive atmosphere.

Skills

Customer service

Sales

Communication

Friendly demeanor

Job description

DFS Furniture PLC in Cardiff is seeking a Retail Sales Advisor to help customers choose sofas, beds, and finishing touches with friendly, expert service. You’ll be the heartbeat of the store, guiding shoppers through their buying journey and building trust. Full training is provided; no previous sales experience is required.

Store hours are 10am–8pm (Mon–Fri), 10am–6pm (Sat), 10am–5pm (Sun). Benefits include competitive pay (£12.71/hr), uncapped commission, generous holidays, discounts on DFS