Social Work Support Officer

Nottinghamshire; United Kingdom; Hybrid; GBP 25,000 - 29,000; Full time

Job summary

An established industry player is seeking a motivated Social Work Support Officer to join their dynamic team. This role is crucial in providing vital administrative support to Social Workers in Children’s Social Care. The ideal candidate will possess strong administration skills, be highly organized, and excel in interpersonal communication. You will interact with families and partner agencies, managing sensitive conversations with tact and respect. This is a fantastic opportunity to contribute to a supportive environment that values diversity and promotes the welfare of children and vulnerable adults. If you are passionate about making a difference, we encourage you to apply!

Qualifications

• Experienced administrator with strong skills in Microsoft packages.
• Excellent organizational and time management skills required.

Responsibilities

• Provide essential administration support to Social Workers.
• Be the first point of contact for families and partner agencies.

Skills

Administration Skills

Interpersonal Skills

Time Management

Listening Skills

Typing Skills

Minute-Taking

Education

Experience in Administration

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Mosaic Database

Job description

Work Base:
Sherwood Energy Village, Ollerton, NG22 9FF

Salary:
£25,922 - £28,624 per annum

Type of vacancy:
Permanent

Work pattern:
Full Time

Hours per week:
37

Working Arrangements:
Hybrid

Number of posts:
1

Interview date:
To be confirmed

Closing Date:
03 April 2025 23:55

We are looking for an enthusiastic, motivated, and team-oriented individual to appoint into the post of Social Work Support Officer. As part of a busy social work team, you will provide essential administration support to Social Workers in Children’s Social Care.

You will need to be an experienced administrator with strong administration skills, which includes having a working knowledge of Microsoft packages, including Word, Excel, databases, PowerPoint, and Outlook. Minute-taking experience would be advantageous.

The successful candidate will also need to be highly organised, have excellent time management skills, be able to work towards and meet deadlines, and be able to build excellent interpersonal relationships with colleagues and service users alike.

This role will be the first point of contact for families, carers, and partner agencies, and so the ideal candidate will be able to manage difficult conversations tactfully, respectfully, and effectively over the telephone and occasionally in person. Therefore, successful candidates will need excellent listening, recording, and typing skills to record information accurately onto our internal database system (Mosaic).

This role is an administration/office-based post; however, there may be a requirement for limited travel on occasion, and so a driving licence and access to a car would be advantageous.

Appointment to this post is subject to a Disclosure and Barring Service check.

Disabled applicants who meet the essential shortlisting requirements will be guaranteed an interview. A job share scheme is available for all full-time posts: both permanent and temporary, unless otherwise stated. We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, and we expect all staff to share this commitment and undergo appropriate checks.

Nottinghamshire County Council strives to ensure that it goes beyond the requirements of the Equalities Act and prides itself on being accredited as a Disability Confident Leader Organisation. Therefore, the County Council encourages applications from all, irrespective of gender, marital status, disability, race, religion, belief, pregnancy and maternity status, age, or sexual orientation.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other
• Government Administration