Social Work Support Officer

Nottinghamshire; Ollerton; Hybrid; GBP 25,000 - 29,000; Full time

Job summary

A leading local authority seeks an enthusiastic and motivated individual for the role of Social Work Support Officer. This position involves providing essential administrative support to social workers within a busy children's services team, where the ideal candidate will showcase organizational prowess and excellent interpersonal skills. Applicants should demonstrate a strong ability to manage deadlines and maintain effective communication with families and partners.

Benefits

Job share scheme available

Commitment to equality

Supportive working environment

Qualifications

• Experience in administration is essential, particularly with Microsoft Office.
• Minute taking experience preferred.
• Strong organizational and time management skills are necessary.

Responsibilities

• Provide administrative support to social workers in Children’s Social Care.
• Act as the first point of contact for families and partner agencies.
• Accurately record information using the internal database system (Mosaic).

Skills

Organizational Skills

Interpersonal Skills

Time Management

Listening Skills

Typing Skills

Tools

Microsoft Office Suite

Mosaic Database System

Job description

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Work Base

Sherwood Energy Village, Ollerton, NG22 9FF

Salary

£25,922 - £28,624 per annum

Type of vacancy

Permanent

Work pattern

Full Time

Hours per week

37

Work Base

Sherwood Energy Village, Ollerton, NG22 9FF

Working Arrangements

Hybrid

Job Description / Person Specification

Social work support jd.pdf – 1298KB Opens in a new window

Competency Framework

Tier 7a

Number of posts

1

Interview date

To be confirmed

Closing Date

08 June 2025 23:55

We are looking for enthusiastic, motivated and team-oriented individual to appoint into the post of Social Work Support Officer. As part of a busy social work team, you will provide essential administration support to Social Workers in Children’s Social Care.

You will need to be an experienced administrator with strong administration skills which includes having a working knowledge of Microsoft packages which includes, word, excel, databases, power point and Outlook. Minute taking experience would be advantageous.

The successful candidates will also need to be highly organised, have excellent time management skills, be able to work towards and meet deadlines and be able to build up excellent interpersonal relationships with colleagues and service users alike.

This role will be the first point of contact for families, carers and partner agencies, and so the ideal candidate will be able to manage difficult conversations tactfully, respectfully and effectively over the telephone and occasionally in person. Therefore successful candidates will need excellent listening, recording and typing skills to record information accurately onto our internal database system (Mosaic).

This role is an administration / office-based post however there may be a requirement for limited travel on occasion, and so a driving licence and access to a car would be advantageous.

Appointment to this post is subject to a Disclosure and Barring Service check.

Disabled applicants who meet the essential shortlisting requirements will be guaranteed an interview. A job share scheme is available for all full-time posts: both permanent and temporary, unless otherwise stated. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and we expect all staff to share this commitment and undergo appropriate checks.

Nottinghamshire County Council strives to ensure that it goes beyond the requirements of the Equalities Act and prides itself on being accredited as a Disability Confident Leader Organisation.

Therefore, the County Council encourages applications from all, irrespective of gender, marital status, disability, race, religion, belief, pregnancy and maternity status, age or sexual orientation.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Government Administration

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