Training Tariff Support Officer

The University of Sheffield; Sheffield; On-site; GBP 26,000 - 31,000; Full time

Job summary

The University of Sheffield is seeking a detail-oriented Training Tariff Support Officer to ensure smooth student placements and financial operations. This role supports both undergraduate and postgraduate programs, requiring excellent communication, organizational skills, and a commitment to fostering a diverse community. Benefits include flexible working and generous annual leave.

Benefits

Generous pension scheme

Flexible working opportunities

38 days annual leave including bank holidays

Qualifications

• Experience in administrative roles within student support.
• Ability to communicate effectively with diverse populations.
• Familiarity with university finance systems is desirable.

Responsibilities

• Administer student travel cost scheme, manage payments and claims.
• Coordinate training tariff visits and liaise with placement providers.
• Serve as the first point of contact for GP Inbox queries.

Skills

Excellent communication skills

Organisational skills

Customer service skills

IT literacy

Education

5 GCSEs grades A-C including English or equivalent experience

Tools

Microsoft Office

Google software

Job description

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The University of Sheffield provided pay range

This range is provided by The University of Sheffield. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

The University of Sheffield is a remarkable place to work. Our people are at the heart of everything we do. Their diverse backgrounds, abilities and beliefs make Sheffield a world-class university.

We offer a fantastic range of benefits including a highly competitive annual leave entitlement (with the ability to purchase more), a generous pensions scheme, flexible working opportunities, a commitment to your development and wellbeing, a wide range of retail discounts, and much more. Find out more about our benefits (opens in a new window) and join us to become part of something special.

Overview

We are seeking a diligent and detail-oriented individual to fill a crucial role within the School of Medicine and Population Health. This position is responsible for the administration of student placements, ensuring their smooth operation and maintaining strong relationships with key stakeholders. The role involves managing student travel costs, coordinating training tariff quality assurance visits, handling financial processes (requisitions, POs, invoices), and serving as the first point of contact for GP Inbox queries.

This role is essential for ensuring compliance, timely payments, and the overall success of our medical undergraduate and postgraduate programmes.

Main Duties And Responsibilities

• Administer the student travel cost scheme, log claims, manage payments with finance, and improve processes for efficient student reimbursement.
• Organise training tariff visits: schedule with providers/staff, prepare documents, and inform students of meeting details via Minerva.
• Undertake purchasing activity ensuring purchasing compliance that placement providers and students are paid in a timely manner.
• Manage vendor database for placement providers. Requests documents, perform bank checks, liaise with providers and complete vendor setup
• Act as first point of contact for enquiries from placement providers
• Liaise with colleagues in the wider MBChB team and finance colleagues to plan upcoming work.
• Undertake other activities as required to ensure that all administrative activities within the Tariff Team are carried out in a timely and efficient manner, providing cover for colleagues as required.
• Carry out other duties, commensurate with the grade and remit of the post
  
  

Person Specification

Our diverse community of staff and students recognises the unique abilities, backgrounds, and beliefs of all. We foster a culture where everyone feels they belong and is respected. Even if your past experience doesn't match perfectly with this role's criteria, your contribution is valuable, and we encourage you to apply. Please ensure that you reference the application criteria in the application statement when you apply.

Criteria

Essential Or Desirable

Stage(s) assessed at

5 or more GCSEs grades A-C including English or equivalent experience

Essential

Application

Administrative experience within a student support role

Essential

Application/interview/task

Excellent IT literacy, including practical experience in the use of Microsoft Office and/or Google software

Essential

Application/task

Excellent communication skills, both written and verbal with the ability to communicate effectively with a wide variety of people

Essential

Application/interview/task

Excellent customer service skills, with experience of responding efficiently and effectively to phone and email enquiries

Essential

Application/interview/task

Excellent organisation and time management skills

Essential

Interview

Excellent team working skills, with the ability to work collaboratively and cooperatively with colleagues across the organisation

Essential

Interview

Ability to work independently, addressing issues as they arise, involving senior colleagues as appropriate

Essential

Application/interview

Ability to adapt to rapidly changing demands, be able to prioritise and to work flexibly

Essential

Application/interview

Ability to develop creative approaches to problem

Essential

Interview

Experience of using University finance system (myPurchase/Ubase

Desirable

Application

Further Information

Grade

5

Salary

£26,492- £30,805 with potential to progress to £33,492 through outstanding contribution

Work arrangement

Full-time

Duration

Permanent

Line manager

Training Tariff Manager

Direct reports

n/a

Our website

https://www.sheffield.ac.uk/smph

Emma Rower, Operations Manager: on [e-mail] or on 0114 215 9024

Next steps in the recruitment process

It is anticipated that the selection process will take place on tbc. This will consist of an interview and a skills based task. We plan to let candidates know if they have progressed to the selection stage at least a week before interviews take place. If you need any support, equipment or adjustments to enable you to participate in any element of the recruitment process you can contact [e-mail]

Our vision and strategic plan

We are the University of Sheffield. This is our vision: sheffield.ac.uk/vision (opens in new window).

What We Offer

• A minimum of 38 days annual leave including bank holiday and closure days (pro rata) with the ability to purchase more.
• Flexible working opportunities, including hybrid working for some roles.
• Generous pension scheme.
• A wide range of discounts and rewards on shopping, eating out and travel.
• A variety of staff networks, providing opportunities for social interaction, peer support and personal development (for example, Race Equality, LGBT+, Women’s and Parent’s networks).
• Recognition Awards to reward staff who go above and beyond in their role.
• A commitment to your development access to learning and mentoring schemes; Professional Services Shared Skills Framework.
• A range of generous family-friendly policies
• paid time off for parenting and caring emergencies
• support for those going through the menopause
• paid time off and support for fertility treatment
• and more
  

More details can be found on our benefits page: sheffield.ac.uk/jobs/benefits (opens in a new window).

We are a Disability Confident Employer. If you have a disability and meet the essential criteria for this job you will be invited to take part in the next stage of the selection process.

Closing Date : 22/06/2025

We are a research university with a global reputation for excellence. Our ideas and expertise change the world for the better, making a real difference to society. We know that when people come together with different views, approaches and insights it can lead to richer, more creative and innovative teaching and research and the highest levels of student experience. Our University Vision (www.sheffield.ac.uk/vision) outlines our commitment to building a diverse community of staff and students that recognises and values the abilities, backgrounds, beliefs and ways of living for everyone.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Higher Education

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