Social Support Coordinator

Placements24; Southampton; Hybrid; GBP 11,000 - 16,000; Full time

Benefits offered by this job

Competitive salary

Professional development

Supportive team

Impactful work

Job summary

Placements24 seeks a proactive Social Support Coordinator to join a leading community services provider in Randburg, Gauteng. You will assess needs, develop support plans, and connect clients with housing, healthcare and employment resources within the Randburg community.

Key duties include coordinating care with agencies, maintaining confidential records, and facilitating life-skills workshops. A relevant qualification and strong communication skills are essential.

Qualifications

• A relevant qualification in Social Work, Psychology, Community Development, or a related field is preferred.
• Demonstrated experience in a social support, case management, or community service role.
• Excellent communication, listening, and interpersonal skills.
• A compassionate and non-judgmental attitude towards clients.
• Strong organizational skills and the ability to manage a caseload effectively.
• Knowledge of local support services and referral pathways in Randburg and Gauteng.
• Ability to work collaboratively with a team and independently when required.
• Proficiency in basic computer applications for record-keeping.
• A valid driver's license and willingness to travel locally.

Responsibilities

• Conduct thorough needs assessments for individuals and families seeking support.
• Develop and implement tailored social support plans in collaboration with clients.
• Provide practical assistance and guidance on accessing community resources, including housing, healthcare, and employment services.
• Offer emotional support and counseling to clients navigating challenging life situations.
• Liaise with external agencies and service providers to coordinate comprehensive care.
• Maintain accurate and confidential client records and case notes.
• Facilitate group sessions and workshops focused on life skills and well-being.
• Advocate for client needs within various institutional settings.
• Monitor client progress and adjust support strategies as necessary.

Skills

Needs assessments

Empathy

Interpersonal skills

Counselling

Communication skills

Team collaboration

Independent work

Record-keeping

Education

Social Work degree

Psychology qualification

Community Development

Related field qualification

Job description

About the Role

Our client, a leading provider of community services, is actively seeking a proactive and empathetic Social Support Coordinator to join their team in Randburg, Gauteng . This role is central to providing essential support and guidance to individuals and families facing various social challenges. You will be instrumental in assessing needs, developing support plans, and connecting clients with vital resources and services within the Randburg community. The ideal candidate will possess strong interpersonal skills, a compassionate demeanor, and a commitment to empowering individuals to improve their circumstances. This is a rewarding opportunity to make a significant contribution to the well-being of the community in Gauteng . We value a client-centered approach and seek individuals dedicated to fostering independence and resilience.

Key Responsibilities

• Conduct thorough needs assessments for individuals and families seeking support.
• Develop and implement tailored social support plans in collaboration with clients.
• Provide practical assistance and guidance on accessing community resources, including housing, healthcare, and employment services.
• Offer emotional support and counseling to clients navigating challenging life situations.
• Liaise with external agencies and service providers to coordinate comprehensive care.
• Maintain accurate and confidential client records and case notes.
• Facilitate group sessions and workshops focused on life skills and well-being.
• Advocate for client needs within various institutional settings.
• Monitor client progress and adjust support strategies as necessary.

Requirements

• A relevant qualification in Social Work, Psychology, Community Development, or a related field is preferred.
• Demonstrated experience in a social support, case management, or community service role.
• Excellent communication, listening, and interpersonal skills.
• A compassionate and non-judgmental attitude towards clients.
• Strong organizational skills and the ability to manage a caseload effectively.
• Knowledge of local support services and referral pathways in Randburg and Gauteng .
• Ability to work collaboratively with a team and independently when required.
• Proficiency in basic computer applications for record-keeping.
• A valid driver's license and willingness to travel locally.

Benefits

• This position offers a competitive salary, commensurate with experience, and a comprehensive benefits package.
• Our client provides excellent opportunities for professional development, including ongoing training and support.
• You will be part of a dedicated and supportive team, working in an environment that values your contributions.
• The role offers the chance to make a direct and positive impact on the lives of individuals and families within the Randburg community and the broader Gauteng province.