Social Senior Account Director

Premier; Greater London; Hybrid; GBP 63,000 - 77,000; Full time

Benefits offered by this job

Hybrid and flexible working

Excellent benefits

Long-term progression

Job summary

A social impact consultancy is seeking a Senior Social Account Director to lead social strategy on impactful campaigns. This hybrid position requires 6-8 years in social media, with a focus on sustainability and public sector experience. The successful candidate will manage key relationships, oversee community management, and develop strategies that deliver measurable change. This role offers autonomy, a chance to influence real social outcomes, and a commitment to diversity and inclusion.

Qualifications

• 6–8+ years’ experience in social media, ideally agency or consultancy side.
• Some crisis experience is required.
• Proven experience delivering social strategies that drive engagement and behaviour change.
• Strong understanding of paid social fundamentals.

Responsibilities

• Lead organic-first social strategy for flagship social impact and sustainability clients.
• Act as senior client partner, building trusted relationships.
• Oversee content strategy and editorial planning.
• Lead community management and social listening.

Skills

Social media strategy

Crisis management

Community management

Engagement driving

Integrated communications

Tools

Sprinklr

Job description

Overview

Social Media Senior Social Account Director

• Salary: Up to £70k
• Location: Central London, Hybrid working (3 days in office)
• Social Impact Integrated Comms Consultancy

An award-winning social impact integrated communications consultancy is hiring an exceptional Social Senior Social Account Director to lead social strategy on campaigns that genuinely change behaviour and improve lives.

This is a rare senior role for a social leader who wants more than brand campaigns and vanity metrics. You’ll work on nationally recognised programmes across sustainability, climate action, health and inequality – shaping social strategy that drives real-world impact.

Our client is looking for someone who has some crisis experience as well as campaigns, utilities/sustainability/charities and/or public sector experience.

Why this role stands out

• You’ll be the sole social specialist in the team, working closely with the wider comms and marketing teams. With full ownership of the social function, this role offers a huge amount of autonomy and the opportunity to shape the strategy, execution and impact of social across the business.
• Join a highly respected social impact integrated comms consultancy working on meaningful national and global issues
• Lead social strategy for a flagship sustainability client and other purpose-led programmes
• Organic-first senior role
• High visibility with senior clients and consultancy leadership
• Shape both client programmes and the consultancy’s own social voice
• Backed by a global consultancy network, offering scale, progression and influence
• Work where creativity meets policy, behaviour change and real social outcomes

The opportunity

This is a senior, consultative role at the intersection of social, strategy and social impact.

You’ll be the trusted social lead for major clients – challenging briefs, spotting cultural and behavioural insights, and designing social strategies that cut through noise and deliver measurable change.

You’ll lead integrated programmes across organic content, community, influencer and amplification, mentor talented teams, and play a key role in positioning the consultancy as a leader in social impact communications.

Key responsibilities

• Lead organic-first social strategy for flagship social impact and sustainability clients
• Act as senior client partner, building trusted, long-term relationships
• Oversee content strategy, editorial planning, copy and publishing
• Lead community management, social listening and reputation/crisis programmes
• Collaborate with creatives, strategists and policy experts on social-first ideas
• Integrate paid social intelligently with specialist media teams (approx. 20% of role)
• Track performance, cultural trends and behavioural insight to optimise impact
• Mentor and develop senior and mid-level social talent
• Support new business, pitches and the consultancy’s thought leadership

About you

• 6–8+ years’ experience in social media, ideally agency or consultancy side
• Some crisis experience is required
• A senior organic social specialist with strong strategic and hands-on delivery skills
• Proven experience delivering social strategies that drive engagement and behaviour change
• Background in sustainability, health, public sector or social impact communications is highly desirable
• Strong understanding of paid social fundamentals and integrated comms
• A confident, collaborative leader with outstanding client presence
• Good community management and experience of using Sprinklr is desirable.

Package

• Hybrid and flexible working
• Excellent benefits and long-term progression
• The chance to work on some of the most important communications programmes in the UK

Diversity & Inclusion

This consultancy is deeply committed to diversity and inclusion and actively welcomes applications from under-represented groups. They value culture add, not culture fit, and believe diverse perspectives drive better social impact.