Social Media Officer

The Care Workers Charity; Greater London; Hybrid; GBP 28,000 - 36,000; Full time

Job summary

The Forces Employment Charity is seeking a Social Media Officer to lead the charity’s online presence across platforms, amplifying our life-changing work for service leavers, veterans and families. You’ll craft engaging content, grow reach, and use data-driven insights to optimise performance.

Join a busy Communications team in the UK to highlight services, celebrate achievements and raise awareness of the challenges faced by the Armed Forces community, while delivering compassionate, authentic

Qualifications

• Experience creating engaging social media content across multiple platforms.
• Ability to analyse engagement data and report insights.
• Strong written and visual storytelling with empathy.

Skills

Social media management

Content creation

Analytics

Copywriting

Job description

For over 140 years, the Forces Employment Charity has proudly supported service leavers, veterans and their families in building successful civilian careers. We provide veterans with life‑long, life‑changing support, jobs and training opportunities regardless of circumstances, rank, length of service or reason for leaving.

Our people are at the heart of everything we do. We are looking for individuals who embody our values and bring them to life every day: Vibrant, Compassionate, Empowering, Trustworthy and Collaborative.

Brief role description

You’ll be joining the Communications team at a busy and exciting time, as we expand our life‑changing impact across the UK, we are looking for a Social Media Officer to amplify our work. Leading the charity's social media presence, you'll develop engaging content that highlights our services, celebrates the achievements of the people we support and builds wider understanding of the challenges faced by some within the Armed Forces community. You'll bring clarity, empathy and authenticity to our communications, ensuring our message reaches those who need us most.

Who we're looking for

You’ll be passionate about social media and making a meaningful difference. We're looking for someone who has excellent content creation skills and can develop compelling, sensitive and engaging digital content that captures the lived experience of the Armed Forces community and brings our services to life.

You’ll be confident managing multiple social channels and a content calendar, have a sharp eye for emerging platform trends and know how to land content that stops people mid‑scroll. Experienced at using data‑driven insights, you'll be able to analyse what's working and identify opportunities to grow our reach to strengthen the Forces Employment Charity brand.

We are committed to equal opportunities and improving the working lives of our staff by creating an inclusive and supportive environment where everyone, including those with disabilities, can thrive, develop and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process. We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.