Social Media Manager Office: London

Wayfindi; Greater London; Hybrid; GBP 35,000 - 50,000; Full time

Benefits offered by this job

Dental care

Reduced gym memberships

Cashback benefits & discounts

Referral Scheme: £1000 when joining

Job summary

Emma is looking for a creative Social Media & Community Manager in London to drive brand awareness across platforms and foster a vibrant community of investors and customers. You will craft platform-specific content, interact with the community, and work with marketing and product teams to align campaigns with product launches.

The role requires 2+ years in marketing or community management, proficiency with Canva/Adobe Express/Figma, and a passion for fintech.

Qualifications

• 2+ years of experience in marketing or community management, preferably in a high-growth startup environment.
• Strong experience in content creation across multiple platforms (social media, blogs, podcasts, etc.).
• Proven ability to manage multiple projects simultaneously while maintaining attention to detail.

Responsibilities

• Design and produce engaging, platform-specific content for social media channels (Instagram, TikTok, Facebook, X, LinkedIn) to drive brand awareness, engagement and growth.
• Actively interact with the community of investors and customers, responding to comments, messages and discussions to build relationships and a positive brand presence.
• Work with marketing and product teams to align social media with overall marketing initiatives and product launches.
• Develop initiatives to turn customers into brand advocates by highlighting successes and enabling engagement with the brand.
• Craft narratives that highlight brand values and community journeys, and the unique features of products.
• Gather feedback from the community to inform marketing strategies and product improvements.

Skills

Content creation

Community management

Social media marketing

Project coordination

Tools

Canva

Adobe Express

Figma

Job description

Emma is the app to manage all things money.

Our mission is to empower millions of people to live a better and more fulfilling financial life.

Emma was founded by engineers, who are extremely focused on coding, product and data. These are the three pillars on which we want to build a strong tech culture and fix personal finance once for all.

We have raised more than $8m+ to date to build the one stop shop for all your financial life. Our investors include Connect Ventures (investor in Curve, TrueLayer and CityMapper), Kima Ventures, one of the first in Transferwise, and Aglaé Ventures, early stage fund of the Groupe Arnault, investor in Netflix and Airbnb.

Alongside them, several angel investors, who have built and sold industry leading companies have decided to take part into this journey.

At Emma, we are:

• Bold
• Determined
• Focused
• Autonomus

We are a high-performance team and we run the company like a professional sports team. We expect each and every team member to move fast, have ownership over their work and hold each other to a high standard.

If you're not driven to own your work, execute swiftly, and innovate constantly, this isn't the right place for you.

About the role

Responsibilities:

We’re looking for a creative individual who finds motivation in helping others, has a keen interest in social media, and thrives in fostering a strong and engaged community.

What you’ll do:

• Design and produce engaging, platform-specific content for our social media channels (Instagram, TikTok, Facebook, X, and LinkedIn) to drive brand awareness, engagement, and growth.
• Actively interact with our community of investors and customers, responding to comments, messages, and discussions to build meaningful relationships and ensure a positive brand presence.
• Work closely with the wider marketing and product teams to align social media efforts with overall marketing initiatives and product launches.
• Develop initiatives to turn our customers into brand advocates by highlighting their successes and creating opportunities for them to engage with the brand.
• Craft compelling narratives that highlight our brand values, the journey of our community, and the unique features of our products.
• Gather feedback and insights from the community to help inform marketing strategies and product improvements.

Discover our social media content and street interviews:

• Strong experience in content creation across multiple platforms (social media, blogs, podcasts, etc.)
• 2+ years of experience in marketing or community management, preferably in a high-growth startup environment.
• Proven ability to manage multiple projects simultaneously while maintaining attention to detail
• Experience with Canva, Adobe Express or Figma.
• Passion for fintech and an understanding of Emma’s mission.
• You want to be part of an amazing team.
• You are excited by what we’re building at Emma.

Our process:

• Screening with internal recruiter
• Technical call with Senior member of the team
• Recruiter sync
• Onsite interview with CEO
• Dental care
• Reduced gym memberships
• Cashback benefits & discounts

Referral Scheme: talented individuals and earn £1000 when they join us.

1 month sabbatical every 5 years

Annual Salary Review

Regular socials and lunches

To facilitate communication, productivity and speed, we work from the office Monday to Friday. This is not a hybrid role. Please only apply if you can certainly meet this requirement.

Our office address is: 1st Floor, Verse Building, 18 Brunswick Place, London N1 6DZ.

May the gummy power be with you!

By submitting this application, I agree that my personal data will be collected, processed, and retained by the company solely for the purposes of managing and assessing my candidacy.