Social Media Manager

Fred. Olsen Cruise Lines; Ipswich; Hybrid; GBP 35,000 - 52,000; Full time

Benefits offered by this job

Axa Health medical

Life Assurance

Enhanced maternity/paternity pay

Discounted holidays and cruises

Retail discounts & Boost Benefits

Job summary

Fred. Olsen Cruise Lines is seeking a Social Media Manager to shape and deliver our social strategy. You will lead a small team of two, turning insights into engaging campaigns and content while aligning with brand standards and business objectives.

The role requires creative, commercially aware candidates with a proven ability to grow reach and engagement. A hybrid pattern is offered, with flexibility to fit travel needs and office-based days at our Ipswich Head Office.

Qualifications

• Experience delivering engaging social content and campaigns.
• Ability to mentor a small team and collaborate cross-functionally.
• Travel industry experience is a bonus but not required.

Responsibilities

• Lead the development and delivery of a comprehensive social media strategy.
• Inspire and guide a two-person social team to execute plans.
• Grow reach, engage audiences and support broader business goals.
• Champion on-brand, audience-focused content and best-in-class engagement.

Skills

Social media strategy

Team leadership

Campaign management

Content creation

Job description

Fred. Olsen Cruise Lines is a family-run business that has been offering exceptional cruise experiences for over 170 years. With a fleet of ships that provide intimate, friendly, and immersive voyages, we are committed to delivering world-class service with a personal touch. Join us and be part of a proud heritage that is all about making lasting memories for our guests.

We are looking for a travel-obsessed Social Media Manager to join our social team at an exciting time of growth for Fred. Olsen Cruise Lines. This is a fantastic opportunity for a strategic social media powerhouse to lead the team in the next phase of our social media journey, helping us build our brand and reach and engage existing and future audiences.

Reporting to the Head of Content and managing two equally passionate members of the social team, you’ll bring fresh thinking, ambitious ideas and strong people skills to the role, helping us deliver engaging content and campaigns, influencer collaborations and best-in-class community engagement, supporting both social growth and wider business objectives.

As the Social Media Manager, you will be responsible for leading the development and delivery of a social media strategy that enhances brand equity, grows audience engagement, and supports wider business objectives. You will inspire and guide a team of two, driving the identification of emerging trends, platform innovations and relevant cultural moments, and turning insights into engaging content and social opportunities. As the guardian of our social presence, you will champion content excellence, ensuring everything we publish is on-brand, audience-focused, compliant and product-accurate. Through your leadership, creativity and strategic thinking, you will play a key role in growing our reach, strengthening customer connections and driving the continued success of our brand.

We are keen to hear from candidates with social media experience gained either in-house or within an agency environment. You'll have a strong track record of creating engaging social content and delivering campaigns that connect with audiences and drive results. Experience managing, mentoring or coaching a small team would be advantageous, as you'll play a key role in supporting and developing colleagues. While experience within the travel industry would be a bonus, it isn't essential. We are looking for someone with creativity, commercial awareness and a passion for all things social.

This is a full-time, permanent position working 35 hours per week. We offer a hybrid working pattern, with two days working from home and three days based at our Head Office in Ipswich. However, this pattern may need to be flexible to accommodate the travel requirements of the role.

Fred. Olsen Cruise Lines offer a wide range of benefits including Axa Health medical, Life Assurance, enhanced maternity and paternity pay, discounted holidays and cruises, plus retail discounts and cash back incentives through our Boost Benefits scheme.

Attached to this advert you will find a full job description and details of our Company benefits on offer.

Our Values:

• We are one team - Working together, supporting each other and recognising that every role plays a part.
• We are ambitious - Always looking for opportunities to improve and deliver more for our guests, colleagues and business.
• We are curious - Asking questions, seeking new ideas and learning from the world around us.
• We are real - Bringing our authentic selves to work and creating genuine connections.

As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees. We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process, please do not hesitate to let us know.