Social Media Manager

William Reed Ltd; Greater London, Brighton; Hybrid; GBP 42,000 - 62,000; Full time

Benefits offered by this job

25 days annual leave

Holiday purchase scheme

Hybrid working

Employer pension contributions

Life assurance

Cycle to Work scheme

Electric Car scheme

Job summary

William Reed Ltd. seeks a Social Media Manager to shape the social presence for the UK’s leading events portfolio, driving engagement, registrations and ticket sales.

You’ll work with marketing, commercial and cross-functional teams to deliver creative, data-led social content across organic and paid channels.

Qualifications

• Experience managing social media in fast-paced consumer environments.
• Strong understanding of organic and paid social, incl. LinkedIn, Meta, TikTok.
• Ability to analyse performance data and turn insights into recommendations.
• Excellent stakeholder management and cross-team collaboration.

Responsibilities

• Develop and evolve social media strategies across multiple event brands.
• Create and produce brand-specific content across multiple platforms.
• Own content planning and delivery on Instagram, Facebook, LinkedIn and TikTok.
• Manage content calendars balancing campaigns, community and live coverage.
• Plan and optimise paid social campaigns with budget and testing.
• Monitor campaigns and use insights to improve engagement, reach and ROI.
• Collaborate with exhibitors and partners to maximise impact.
• Coach junior team members to raise content quality.

Skills

Social media management

Paid social

Content strategy

Data analysis

Stakeholder management

Mentoring

Creative thinking

Travel willingness

Job description

Department: General Marketing & Social Media

Employment Type: Permanent - Full Time

Location: Gatwick

Description

As a Social Media Manager, you'll play a key role in shaping the social presence of some of the UK's leading events, including The UK Food & Drink Shows and The London Coffee Festival. Through engaging content, audience insight and data-led decision making, you'll grow communities, strengthen brand awareness and drive registrations, ticket sales and engagement across our event portfolio.

Working closely with marketing, commercial and wider cross-functional teams, you'll help elevate our social media activity, ensuring content is consistent, creative and delivers measurable results across both organic and paid channels.

This role can be based from our London, Brighton or Gatwick office locations.

What You’ll Be Doing

• Developing and evolving social media strategies that support brand, visitor, exhibitor and commercial objectives across multiple event brands
• Creating and producing brand-specific content series, managing the process from concept development through filming and final edit
• Owning content planning and delivery across Instagram, Facebook, LinkedIn and TikTok, ensuring a consistent and engaging presence across all channels
• Creating and managing content calendars that balance campaign activity, community engagement, partner content and live event coverage
• Planning, managing and optimising paid social campaigns, including audience targeting, budget allocation, creative testing and performance optimisation
• Monitoring campaign performance and audience behaviour, using insights and analytics to improve engagement, reach, ROI and conversion
• Collaborating with internal teams, exhibitors, sponsors and partners to create compelling content and maximise campaign impact
• Coaching and mentoring junior team members, sharing social media expertise and helping to raise the quality and consistency of content delivery

What You’ll Need

• Expertise in social media management, gained within events, hospitality, food and drink, media, publishing or another fast-paced consumer-facing environment
• A strong understanding of organic and paid social media, including LinkedIn, Meta and TikTok, with experience managing audience targeting, campaign optimisation and A/B testing
• Experience creating content strategies and content calendars that drive audience growth, engagement and commercial outcomes
• Confidence analysing performance data and turning insights into clear recommendations that improve future activity
• Excellent stakeholder management skills, with the ability to work effectively across teams and build strong relationships with partners and external stakeholders
• The ability to coach and guide more junior colleagues, sharing knowledge and helping to build social media capability across the team
• A creative, proactive approach and a passion for staying ahead of social media trends, platform developments and audience behaviour
• Willingness to attend and represent our brands at events across the UK, including occasional travel as required

Benefits & Initiatives

• Generous annual leave -25 days plus standard England and Wales bank holidays for full-time employees
• Long service holiday reward - Receive an extra day's annual leave for each year of service after six years, up to a maximum of 30 days plus bank holidays for full-time colleagues
• Christmas office closure - Enjoy additional paid leave between Christmas Day and New Year's Day to cover discretionary office closure days
• Holiday purchase scheme - Buy up to three additional days' annual leave each year and spread the cost over up to six months
• MeDay - Take an additional paid day off to celebrate your birthday, a cultural or religious event, or another occasion that is meaningful to you
• Volunteering day - One paid day each year to support a charity, community group or cause close to your heart
• Hybrid and agile working - Flexible ways of working to help you balance work and life commitments (role dependent)
• Enhanced pension contributions - Benefit from employer pension contributions above the statutory minimum
• Life assurance - Providing financial protection and peace of mind for you and your loved ones
• Group Income Protection - Financial support if you're unable to work due to long-term illness or injury
• Family-friendly policies - Enhanced pay entitlements to support you and your family during important life events
• Health and wellbeing support, including:
  • Healthcare cash plan
  • Employee Assistance Programme (EAP)
  • Virtual GP service
  • Health and wellbeing resources and tools
• Commitment to Equity, Diversity and Inclusion - Supported by employee-led networks, with a culture where everyone feels welcome and valued. We are proud to be a Disability Confident Committed employer
• Cycle to Work scheme - Save money and support a healthier commute
• Electric Car scheme - Access an affordable and sustainable way to drive an electric vehicle