Social Media & CRM Manager EMEA

The job description is comprehensive and detailed, but it contains some formatting inconsistencies and redundant elements that could be improved for clarity and professionalism. Here is a refined version:

Job Description

What you’ll do:

• Develop and execute social media and CRM strategies to enhance brand presence, engagement, and customer retention.
• Create compelling content for platforms including Instagram, TikTok, Facebook, YouTube, and LinkedIn.
• Manage and grow the UGC program and Belkin Ambassadors.
• Collaborate with influencers and content creators to amplify brand messaging.
• Engage with customers through community management, addressing inquiries and resolving issues.
• Implement social advertising campaigns to support branding and revenue goals.
• Monitor performance metrics and adjust strategies accordingly.
• Design and oversee email marketing campaigns, including templates, automation, and customer journeys.
• Manage CRM data, segmentation, and subscriber growth strategies.
• Coordinate with cross-functional teams for integrated marketing efforts.
• Stay updated on industry trends and best practices.
• Report on social media and CRM performance to stakeholders.
• Manage relationships with social media agencies and monitor budgets.

What you’ll need:

• Bachelor’s degree in Marketing, Communications, or related field.
• At least 5 years of experience in social media management and CRM, preferably in consumer electronics or retail.
• Hands-on experience with Meta, TikTok, YouTube, and LinkedIn platforms.
• Proficiency in managing social media advertising campaigns with significant budgets.
• Strong content creation skills and experience directing content shoots.
• Experience with enterprise CRM platforms like Salesforce Marketing Cloud, Klaviyo, or Hubspot.
• Ability to interpret data using analytics tools such as Google Analytics.
• Excellent communication and creative writing skills.
• Ability to work collaboratively in a fast-paced environment and manage multiple projects.
• Strong analytical skills for data-driven decision making.

What we offer:

• A dynamic international work environment with opportunities to develop digital marketing skills.
• Flexible hybrid working arrangements.
• Latest technology tools, including Apple MacBook Pro or Windows equivalents, iPhone, and Belkin products for testing.

What you’re getting into:

Join a collaborative and innovative workplace committed to creating exceptional consumer experiences. Expect to learn and grow daily alongside talented colleagues. Belkin promotes open communication, diversity, and a culture of challenge and creativity. We are an Equal Opportunity Employer and maintain a drug-free workplace. Applicants should review the privacy notice and apply via the provided platform.