Dynamics 365 CE Managed Services Lead

JR United Kingdom; Reading; Remote; GBP 60,000 - 70,000; Full time

Job summary

A leading Microsoft Partner is seeking a Managed Services Lead to oversee their Dynamics 365 CE & Power Platform support function in Reading, UK. This role involves managing a small team, ensuring service excellence, and being a senior contact for escalations. The company values a flexible, remote-first culture with excellent benefits and a strong focus on staff wellbeing.

Qualifications

• Several years in a senior Managed Services role within a Microsoft Partner.
• Strong hands-on knowledge of Dynamics 365 CE & Power Platform.
• Experience managing teams and processes.

Responsibilities

• Oversee Dynamics 365 CE & Power Platform support function.
• Manage a team of 3–4 and ensure service excellence.
• Serve as senior contact for escalations and small change requests.

Skills

Team Management

Client Relationship Management

Consultative Approach

Dynamics 365 CE Knowledge

Power Platform Knowledge

Job description

Managed Services Lead: Dynamics 365 CE & Power Platform

Salary: Up to £70,000 | Remote-first (Quarterly Office Meetups)

Client: Link Xperts

Location: Reading, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 4

Posted: 04.06.2025

Expiry Date: 19.07.2025

Job Description:

Overview: We’re hiring on behalf of a leading Microsoft Partner for a Managed Services Lead to oversee their Dynamics 365 CE & Power Platform support function. You will manage a team of 3–4, ensure service excellence, and serve as a senior contact for escalations and small change requests.

Key Requirements:

• Several years in a senior Managed Services role within a Microsoft Partner
• Strong hands-on knowledge of Dynamics 365 CE & Power Platform
• Experience managing teams, processes, and client relationships
• Ability to adopt a consultative approach with customers when needed

The company is down-to-earth, people-centric, and values staff wellbeing. It offers a flexible, remote-first culture with excellent benefits.

Apply now to play a key role in shaping their support function.