Dynamics 365 CE Managed Services Lead

JR United Kingdom; Oxford; Remote; GBP 59,000 - 70,000; Full time

Job summary

A leading Microsoft Partner is seeking a Managed Services Lead to oversee their Dynamics 365 CE & Power Platform support function. This role focuses on team leadership, ensuring service excellence, and requires strong experience in Managed Services. Join a flexible, remote-first company culture that prioritizes wellbeing.

Benefits

Flexible remote-first environment

Quarterly office meetups

Excellent benefits

Qualifications

• Several years in a senior Managed Services role.
• Strong hands-on knowledge of Dynamics 365 CE & Power Platform.
• Experience managing teams and client relationships.

Responsibilities

• Oversee the Dynamics 365 CE & Power Platform support function.
• Manage a team of 3–4 members and drive service excellence.
• Serve as a senior point of contact for escalations.

Skills

Team Leadership

Customer Relationship Management

Consultative Approach

Tools

Dynamics 365 CE

Power Platform

Job description

Managed Services Lead: Dynamics 365 CE & Power Platform

Salary: Up to £70,000 | Location: Remote-first (Quarterly Office Meetups)

Company: Microsoft Partner | Role: Team Leadership | Customer-Facing | Strategic Role

(Note: Sponsorship not offered. UK Citizens or those with ILR only)

We are hiring on behalf of a leading Microsoft Partner for a Managed Services Lead to oversee their Dynamics 365 CE & Power Platform support function. You will manage a team of 3–4 members, drive service excellence, and serve as a senior point of contact for escalations and small change requests.

This strategic, people-focused role is suited for someone with:

1. Several years in a senior Managed Services role within a Microsoft Partner
2. Strong hands-on knowledge of Dynamics 365 CE & Power Platform
3. Experience managing teams, processes, and client relationships
4. Ability to adopt a consultative approach with customers when needed

The company culture is down-to-earth, people-centric, and prioritizes staff wellbeing, with a flexible, remote-first environment and excellent benefits.

Apply now to play a key role in shaping their support function.