Social Media & Content Manager

JR United Kingdom; London; Hybrid; GBP 35,000; Full time

Job summary

Ein innovatives Unternehmen sucht einen kreativen Social Media & Content Manager, um die Marke durch ansprechende Inhalte zum Leben zu erwecken. In dieser spannenden Rolle sind Sie verantwortlich für die Entwicklung der Social-Media-Strategie, die Erstellung von Inhalten und die Pflege der Community. Sie arbeiten eng mit verschiedenen Teams zusammen, um sicherzustellen, dass die Marke konsistent und ansprechend präsentiert wird. Wenn Sie eine Leidenschaft für Storytelling und soziale Medien haben und in einem unterstützenden Team arbeiten möchten, ist dies die perfekte Gelegenheit für Sie.

Benefits

28 Tage Jahresurlaub

Hybrides Arbeiten

Unterstützende Teamkultur

Qualifications

• 3-5 Jahre Erfahrung in sozialen Medien oder Content-Management.
• Starke kreative Fähigkeiten und Erfahrung in der Erstellung ansprechender Inhalte.

Responsibilities

• Entwicklung und Umsetzung der organischen Social-Media-Strategie.
• Planung und Erstellung plattformspezifischer Inhalte für Instagram, TikTok und mehr.

Skills

Social Media Management

Content Creation

Copywriting

Video Editing

Trend Analysis

Tools

Canva

Adobe Suite

CapCut

Job description

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We’re Kiss the Hippo — the UK’s most innovative and sustainable specialty coffee company. From our organic roastery in London, we craft exceptional coffee with care for people and planet. We’re growing fast, and we’re on the lookout for creative minds who want to grow with us.

The Role

We’re looking for a passionate and proactive Social Media & Content Manager to lead our organic social presence and bring the Kiss the Hippo brand to life across channels. From launching new coffees to capturing behind-the-scenes café content, you’ll be hands-on in planning, creating and publishing standout content that reflects our brand, builds community, and drives engagement.

This role sits within the Ecommerce team and works closely with our marketing, design and café teams. You’ll be responsible for managing the content calendar, reporting on performance, and shaping how Kiss the Hippo shows up online — every day.

Responsibilities

• Own and execute the organic social media strategy across Instagram, TikTok, Pinterest and Facebook
• Plan and create platform-specific content (photo, video, Reels, Stories, UGC, product launches, and café storytelling)
• Manage and maintain the content calendar in line with brand campaigns and business goals
• Write engaging copy in Kiss the Hippo’s tone of voice across captions, posts and newsletters
• Monitor trends and identify new content opportunities
• Respond to DMs, comments and mentions to grow an engaged community
• Support customer service across social channels when needed
• Analyse performance, prepare monthly reports, and use insights to improve content
• Work cross-functionally with the ecommerce, marketing and design teams to ensure consistency
• Support wider content creation needs — including email campaigns and website copy

Requirements

• 3–5 years experience in a social or content role, ideally in a lifestyle, food & beverage, or ecommerce brand
• A strong creative eye and proven track record of producing engaging social content
• Confidence filming and editing short-form video for Reels/TikTok (bonus if you shoot on your phone)
• Excellent copywriting skills and an understanding of how to adapt tone for different formats
• A love for storytelling and brand building through organic channels
• Familiarity with design/editing tools like Canva, Adobe Suite, CapCut or similar
• Highly organised, self-motivated, and able to manage multiple priorities
• Passion for sustainability, design, and great coffee
• Competitive salary (£35,000)
• Hybrid working (3 days in-office in London)
• 28 days annual holiday (including bank holidays)
• A chance to shape a growing brand and make your mark
• Supportive and collaborative team culture