Social Media & Content Coordinator - West Berkshire

Superbowl UK; St Helens; On-site; GBP 24,000 - 32,000; Full time

Job summary

Superbowl UK is seeking a proactive Social Media Executive to plan and publish engaging content across our channels. You’ll craft posts, reels, and TikToks, coordinate with venue teams, and help grow bookings with timely campaigns.

You’ll monitor engagement, segment guest data for campaigns, and work with our digital agency on paid and organic content. The role emphasizes consistency, creativity and timely delivery.

Qualifications

• Experience managing social media for a business or brand.
• Confidence creating and editing TikToks, Reels and other short videos.
• Understanding of how content should differ across Facebook, Instagram, TikTok and LinkedIn.
• Experience using social media scheduling tools and sending email campaigns.
• Someone proactive, reliable and organised who can plan ahead and manage their time.
• An understanding of responsible guest data handling and marketing preferences.

Responsibilities

• Plan, write and schedule posts around offers, campaigns, holidays, events and business news.
• Create engaging content including TikTok, Reels, stories, short videos and behind-the-scenes updates.
• Gather photos, videos and stories with venue teams to showcase people and guest experiences.
• Create and send marketing emails to guest database using supplied artwork and copy.
• Monitor comments and messages during working hours and pass enquiries to relevant teams.
• Support organic and paid social campaigns with the digital agency.
• Review social and email results to improve engagement and bookings.

Skills

Content creation

Social media management

Video editing (TikTok/Instagram Reels)

Copywriting

Time management

Tools

Social media scheduling tools

Job description

• Planning, writing and scheduling posts around our offers, campaigns, school holidays, events and business news.
• Creating engaging content, including TikToks, Instagram Reels, stories, short videos and behind-the-scenes updates.
• Working with our venue teams to gather photos, videos and stories that showcase our people and guest experiences.
• Creating and sending marketing emails to our guest database using supplied artwork and engaging copy.
• Monitoring comments and messages during working hours, responding appropriately and passing enquiries to the relevant teams.
• Supporting organic and paid social campaigns alongside our digital agency.
• Keeping an eye on relevant trends and bringing fresh ideas to our content.
• Reviewing social media and email results to understand what works and help improve engagement and bookings.
• Experience managing social media for a business or brand.
• Confidence creating and editing TikToks, Reels and other short videos.
• An understanding of how content should differ across Facebook, Instagram, TikTok and LinkedIn.
• Experience using social media scheduling tools and sending email campaigns.
• Someone proactive, reliable and organised who can plan ahead and manage their time.
• An understanding of responsible guest data handling and marketing preferences.

Our digital agency handles campaign artwork, so graphic design expertise isn't essential. We're looking for someone who can spot a good content opportunity, put together an engaging post or video and keep our channels active and consistent.