Social Media Associate

Sainsbury's; London; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading company in the retail sector is seeking a Digital Marketing professional to manage their social media channels. The role involves creating engaging content, collaborating with agencies, and ensuring compliance with social media guidelines. Ideal candidates will have a deep understanding of social media platforms and excellent project management skills.

Qualifications

• Deep understanding of social media with successful content creation experience.
• Experience with digital media, creative, or influencer agencies.

Responsibilities

• Manage Nectar and Sainsbury’s organic social media channels.
• Create engaging captions for Instagram, TikTok, and Meta.
• Track and report on social and influencer activity.

Skills

Project Management

Stakeholder Management

Social Media Content Creation

Community Management

Problem Solving

Tools

Sprout Social

Photoshop

Canva

Capcut

Job description

Division/Dept.

Digital Marketing

Location

Holborn

Reporting to

Social Media Lead – Nectar and Sainsbury’s

In a nutshell

This role will support the C4 Sainsbury’s Social Media Lead to manage our Nectar and Sainsbury’s organic social media channels and our influencer programme.

What You Need To Do

• Publish organic, campaign, always-on, and reactive communications across both Nectar and Sainsbury’s social channels, in line with the brand strategy and customer plan.
• Own the Nectar social media calendar and write engaging captions for Instagram, TikTok, and Meta using Nectar or Sainsbury’s tone of voice.
• Work with the Social Media Lead to create the Nectar organic social media strategy.
• Collaborate with our in-house agency Zest to create organic social content.
• Maintain the brand’s social presence across platforms, ensuring profile pages, header images, pinned posts, etc., are up to date.
• Ensure compliance with social media governance guidelines, maintaining password security and account access.
• Provide community management on all platforms, including UGC, influencer content, and outreach to trending content.
• Utilize social media reporting and listening platforms, like Sprout Social, as a plus.
• Support aspects of our influencer programme, working with our influencer agency and signing off influencers with campaign team support.
• Attend Nectar and Sainsbury’s campaign and colleague content social media shoots.
• Track, measure, report on social and influencer activity weekly and monthly.

What You Need To Know And Show

• Know
• A deep understanding of social media with experience creating successful content across Instagram, Meta, and TikTok.
• Excellent project management and stakeholder management skills, proven across brands/functions.
• Experience working with digital media, creative, or influencer agencies.
• Knowledge of social media tools and platforms (e.g., Sprout).
• Knowledge of paid social (desirable).
• Knowledge of Sainsbury’s and Nectar businesses (desirable).
• Show
• Your passion for social media! Staying updated on trends and generating content ideas.
• Experience using editing software such as Photoshop, Canva, or Capcut.
• A self-motivated problem solver comfortable working under pressure in a fast-paced environment.
• Strong organizational skills with the ability to manage multiple priorities and projects.

What Decisions I Can Make Including Budget

• Content planning and delivery across social channels.
• Responding to KPIs, metrics, and social listening insights.

Support We Will Provide

• Support from multiple agencies and social media management platforms.
• Support from the wider Digital Marketing team.
• Support from the campaign team.