Social Media Account Manager

Who's Listening; Newcastle upon Tyne; Remote; GBP 24,000 - 26,000; Full time

Job summary

A leading marketing agency is seeking a dynamic Social Media Account Manager to manage social media strategies for clients. The role involves content planning, video production, and client relationship management in a creative and fast-paced environment. Join a collaborative team dedicated to innovative digital marketing solutions.

Benefits

Flexible remote working

Half-day Fridays

Opportunities for growth and progression

Uncapped commission based on additional work

Qualifications

• Proven experience managing social media content.
• Strong video editing skills with Adobe Premiere Pro/After Effects.
• Excellent communication skills and understanding of brand tone.

Responsibilities

• Manage social media content delivery for clients.
• Shoot and edit high-quality video and photo content.
• Write and publish engaging content across various platforms.

Skills

Content Creation

Video Editing

Photography

Social Media Management

Communication

Relationship Building

Organization

Detail-oriented

Tools

Adobe Premiere Pro

Adobe After Effects

Adobe Photoshop

Job description

Direct message the job poster from Who's Listening

Founder & Managing Director | Social Media Marketing & Website Consultant

Are you a content-savvy creative with a passion for social media and a knack for storytelling? Do you love capturing moments, editing killer videos, and helping businesses grow online? If so, we’d love to hear from you.

AtWho’s Listening, we’re a remote, full-service marketing agency specialising in social media, websites, and video. Now in our fourth year, we’re proud to be growing quickly and working with clients across a wide range of sectors – and we’re on the lookout for the next brilliant addition to our team.

The Role

This is a hands-on, content-led position for someone who is confident managing the full delivery of social media management packages - from concept to execution.

As ourSocial Media Account Manager, you'll be responsible for:

• Planning and managingcontent for a portfolio of clients.
• Shooting high-quality video and photo contentusing professional camera equipment (provided).
• Editingcontent in tools like Premiere Pro and After Effects (or similar).
• Designing static graphicsin Photoshop, ensuring they stay true to each client’s brand.
• Writing engaging captions, scheduling content and managing calendars.
• Monitoring and engagingwith each client’s community.
• Building strong client relationships, attending virtual and in-person meetings where needed.
• Supporting withpaid social ad campaigns– full training provided if needed.

This role is ideal for someone who thrives in a fast-paced environment and enjoys the balance of being both creative and client-facing.

Key Responsibilities

• Fully manage delivery of social media content and engagement for assigned clients.
• Book and attend content shoots with clients.
• Shoot, edit and schedule photo and video content tailored to platform requirements.
• Design branded static graphics using Adobe Photoshop (or equivalent).
• Write, schedule and publish content across platforms (Instagram, Facebook, LinkedIn, TikTok etc).
• Monitor social media channels and respond/engage on behalf of clients.
• Communicate clearly with clients through email, WhatsApp, Zoom, and in-person meetings.
• Track content performance and support monthly reporting.
• Assist in managing paid ad campaigns (with training and support).

About You

We're looking for someone who:

• Has proven experience managing social media content for brands or businesses.
• Can confidently shoot with DSLR or mirrorless cameras.
• Has strong video editing skills using Adobe Premiere Pro, After Effects, or similar.
• Is comfortable designing static graphics in Photoshop or similar.
• Has excellent writing skills and a good understanding of brand tone of voice.
• Is organised, detail-oriented, and good at managing deadlines.
• Can build and maintain great relationships with clients.
• Has a full UK driving licence and access to transport for content days/client visits.
• Is proactive, eager to learn and thrives when trusted to work independently.

What You’ll Get

• A starting salary of£24,000 – £26,000, depending on experience.
• 35-hour work weekwithhalf-day Fridays.
• Uncapped commission, which you earn by taking on additional work.
• Flexibleremote working– with client meetings and content shoots across the North East.
• Opportunities forgrowth and progressionas the agency expands.
• Full support and training in social media ad management.
• A collaborative and creative team that backs you every step of the way.

Interested?

To apply, please send your CV, portfolio (showcasing both video and design work), and a short cover email explaining why you’d be a great fit.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Advertising Services

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