Social Care Strategy Lead & Exec Support

Royal Borough of Greenwich; Greater London; On-site; GBP 42,000 - 60,000; Full time

Job summary

The Royal Borough of Greenwich is seeking a highly organised Strategic Lead Business Support Officer to provide executive business support to Strategic Leads across Children’s Social Care. You will coordinate complex activities, governance, and reporting to help senior leaders make informed decisions and deliver high-quality services.

Working across multiple service areas, you will build strong relationships with colleagues and stakeholders, handling sensitive information with discretion while

Qualifications

• Experience supporting senior management teams within a complex organisation.
• Experience producing reports and management information for senior leaders.
• Experience analysing information and presenting findings clearly.
• Experience taking accurate minutes and maintaining action logs.

Responsibilities

• Provide executive support to Strategic Leads, managing complex diaries, meetings and business priorities.
• Act as a key point of contact, responding to enquiries and coordinating communications on behalf of senior leaders.
• Coordinate leadership meetings, governance boards, workshops and service forums, ensuring papers, agendas and actions are managed effectively.
• Prepare, collate and maintain reports, briefings, presentations and management information.
• Monitor and track actions arising from inspections, audits, complaints, quality assurance activity and service improvement plans.
• Support the management of statutory and corporate deadlines, including complaints, member enquiries and Freedom of Information requests.
• Coordinate performance reporting and management information processes, supporting the monitoring of service performance and improvement activity.
• Analyse data and information to identify trends, risks and emerging themes, presenting findings clearly to support decision making.
• Support service reviews, project work and improvement initiatives across Children's Services.
• Maintain effective systems, records and information management processes, ensuring compliance with GDPR and information governance requirements.
• Support budget monitoring, procurement activity and financial administration in accordance with Council procedures.
• Identify opportunities to improve business processes, systems and ways of working to enhance efficiency and effectiveness.

Skills

Senior leadership support

Governance reporting

Data analysis

Minute taking

Tools

Microsoft Office

Outlook

Teams

Job description

The Royal Borough of Greenwich is seeking a highly organised Strategic Lead Business Support Officer to provide executive business support to Strategic Leads across Children’s Social Care. You will coordinate complex activities, governance, and reporting to help senior leaders make informed decisions and deliver high-quality services.

Working across multiple service areas, you will build strong relationships with colleagues and stakeholders, handling sensitive information with discretion while