Social and Community Manager

Major Players | B Corp™; Greater London; Hybrid; GBP 50,000 - 80,000; Full time

Job summary

Major Players | B Corp™ is seeking a Social Media & Community Manager to lead our brand’s social channels and expand our creator community platform from London. You will drive the social strategy, grow an engaged creator community, and coordinate with cross-border teams to ensure consistent, high-impact content.

You will manage events, workshops, and education initiatives, while tracking analytics to demonstrate tangible growth and presenting insights to senior leadership.

Qualifications

• Strong track record in social strategy with clear examples of channels grown.
• Real community management experience; hosting webinars or events is a plus.
• Confidence with data: deriving insights and building strategy from them.
• Experience mentoring or managing junior team members.
• Background in beauty or genuine passion for the category.
• Ability to present to senior stakeholders and work autonomously in a fast-paced environment.

Responsibilities

• Own the social strategy for the agency’s brand channels (Instagram, TikTok, YouTube).
• Build an engaged creator community through workshops, webinars, education programmes and brand partner activity.
• Create content and community initiatives for the UK and international markets.
• Lead analytics and reporting showing growth in creator sign-ups, engagement, partnerships and channel performance.
• Line-manage a junior team member and provide guidance on content creation and posting.
• Collaborate with US social team and in-house influencer division to align content and strategy.
• Present strategy to senior leadership with clear learnings and recommendations.

Skills

Social strategy

Community management

Data analysis

Mentoring junior staff

Public speaking

Job description

A globally recognised agency is hiring a Social Media & Community Manager to lead its own brand’s social channels and grow its fast-expanding creator community platform.

What you’ll be doing

• Owning the social strategy for the agency’s brand channels across Instagram, TikTok and YouTube
• Building an engaged creator community through workshops, webinars, education programmes and brand partner activity, going well beyond comment moderation
• Creating content and community initiatives that work across the UK and international markets
• Leading analytics and reporting, showing real growth in new creator sign-ups, creator engagement, brand partner activity and channel performance
• Line-managing a junior team member, briefing and supporting them on content creation, scheduling and posting
• Working closely with the US social team and the in-house influencer division to keep content and strategy aligned
• Presenting strategy to senior leadership with a clear point of view, key learnings and recommendations

What you’ll bring

• A strong track record in social strategy, with clear examples of channels you’ve grown with purpose
• Real community management experience; if you’ve hosted or programmed events, webinars or workshops, that will set you apart
• Confidence with data: pulling out insights, building strategy from them and communicating learnings clearly
• Experience managing or mentoring junior team members
• A background in beauty, or a genuine passion for the category
• The confidence to present to senior stakeholders and work autonomously in a fast-paced environment

Location & ways of working

• London-based, hybrid: 3 days a week in the office, agreed flexibly with your team
• Regular collaboration with US-based colleagues as part of an international team
• A collaborative, culture-led, people-first business with a strong track record of promoting from within

Major Players are the UK's leading digital, marketing, and creative talent agency, and over the last 32 years we’ve consistently championed our people and communities. As a proud B Corp™ we are committed to improving diversity, equity and inclusion within the industries we service, creating impactful and sustainable change for our partners, candidates and employees. We offer equal opportunities to all candidates regardless of race, religion, gender, sexuality, disability, age, and other protected status as required by applicable law. For further information about our DE&I commitments, please visit: www.majorplayers.co.uk/diversity-equity-inclusion/