Social and Community Manager

Better Placed; England; On-site; GBP 30,000 - 52,000; Full time

Job summary

Better Placed is seeking a creative, digitally savvy Social & Community Manager to build and grow an engaged online community. You will develop a network of creators who know how to make content that connects, turning ideas into engaging content that delivers results.

This hands-on role focuses on social culture, growth across short-form platforms, and turning customer insights into compelling campaigns with cross-team collaboration.

Qualifications

• Proven experience in social media, community management or influencer marketing.
• Strong understanding of TikTok and emerging digital trends.
• Ability to source, brief and build relationships with creators.
• Excellent copywriting skills and a natural feel for tone of voice.
• Experience delivering campaigns, activations and multiple projects simultaneously.

Responsibilities

• Build and manage a network of creators, influencers and UGC talent.
• Lead creator campaigns from sourcing and briefing through to delivery and performance analysis.
• Develop a strong social presence, particularly across TikTok and other short-form platforms.
• Own community engagement, conversations and day-to-day social interaction.
• Create and deliver community-led campaigns, activations and real-world experiences.
• Identify opportunities to turn customer insights, feedback and trends into compelling content.
• Work closely with creative, marketing and commercial teams to maximise the impact of social content.
• Track performance, understand what works and continually evolve the approach.

Skills

Social media management

TikTok knowledge

Creator relationship building

Copywriting

Job description

We're hiring: Social & Community Manager

We're looking for a creative, digitally savvy Social & Community Manager to build and grow an engaged online community and develop a network of creators who know how to make content that connects.

This is a hands-on role for someone who understands social culture, knows what makes people stop scrolling and can turn great ideas into engaging content that delivers results.

What you'll be doing:

• Build and manage a network of creators, influencers and UGC talent.
• Lead creator campaigns from sourcing and briefing through to delivery and performance analysis.
• Develop a strong social presence, particularly across TikTok and other short-form platforms.
• Own community engagement, conversations and day-to-day social interaction.
• Create and deliver community-led campaigns, activations and real-world experiences.
• Identify opportunities to turn customer insights, feedback and trends into compelling content.
• Work closely with creative, marketing and commercial teams to maximise the impact of social content.
• Track performance, understand what works and continually evolve the approach.

What we're looking for:

• Proven experience in social media, community management or influencer marketing.
• A strong understanding of TikTok, creators and emerging digital trends.
• Someone who knows how to source, brief and build relationships with creators.
• Excellent copywriting skills and a natural feel for tone of voice.
• Experience delivering campaigns, activations and multiple projects simultaneously.
• A creative, commercially minded approach with an eye for content that drives engagement and action.
• Someone proactive, organised and comfortable working in a fast-paced environment.

We're looking for someone who is as passionate about building relationships as they are about creating great content. Someone who understands that great communities are built through conversation, authenticity and consistency - not just follower numbers.