Social Account Director - Burson

United States Digital Space LLC; Greater London; Hybrid; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid work model

Professional development

Mentorship programs

Job summary

Burson is seeking a Social Account Director to lead the activation and delivery of social workstreams for a major European fashion brand. You will work across Instagram, TikTok and YouTube, guiding strategy into excellent, well-managed outputs and acting as the day-to-day client lead.

You will collaborate with strategy, creative, studio, influencer, PR and paid social teams to ensure momentum, accuracy and high-quality delivery in a fast-paced agency environment.

Qualifications

• Strong experience in social account management, project management or integrated campaign delivery.
• Experience with Instagram, TikTok and YouTube platforms.
• Ability to manage multiple workstreams, timelines and budgets.
• Experience delivering content, influencer or community-led campaigns from brief to reporting.

Responsibilities

• Lead day-to-day management and delivery of social workstreams, ensuring on-time, on-brief outputs.
• Translate strategy into scopes, timelines and production milestones.
• Manage social content calendars, asset trackers, approvals and reporting inputs.
• Coordinate internal teams to keep workstreams connected and moving efficiently.
• Act as day-to-day client lead, managing updates and approvals with clarity.
• Oversee influencer/creator activation workflows, briefs and timelines.
• Identify risks early and communicate progress to stakeholders.
• Support performance reporting and translate results into optimization actions.

Skills

Social account management

Project management

Campaign delivery

Client management

Job description

Who we are:

Burson, part of WPP, is the global communications leader built to create value for clients through reputation. With highly specialized teams, industry-leading technologies and breakthrough creative, we help brands and businesses redefine reputation as a competitive advantage so they can lead today and into the future. When you work at Burson, you are part of a global community of lifelong learners who thrive at the edge of innovation.

WPP (LSE/NYSE: WPP) is the trusted growth partner for the world's leading brands. We unitecutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counselin a single company -powered by exceptional talent and our agentic marketing platform, WPP Open,to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com

For more information visitbursonglobal.com and follow us on LinkedIn andInstagram.

More about the role:

We are looking for a Social Account Director to lead the activation and delivery of social workstreams for a major European fashion brand. This role will ensure that strategic thinking is translated into brilliant, well-managed social outputs across content, influencer,creatorand community-led activity. You will be the operational heartbeat of the account, keeping work moving, teams aligned and delivery at a consistently high standard.

You will work closely with strategists, creatives, studio, influencer,PRand client teams to manage day-to-day delivery across Instagram,TikTokand YouTube. The role requires strong account leadership, excellent projectmanagementand a deep understanding of what it takes to deliver social work efficiently, collaboratively and at pace.

What you'll do:

• Lead the day-to-day management and delivery of social workstreams, ensuring activity is delivered on time, on brief and to a high standard.

• Translate agreed strategy into clear scopes, timelines, content plans, productionrequirementsand delivery milestones.

• Manage social content calendars, asset trackers, approvals, copy development, posting requirements and reporting inputs across multiple channels and markets.

• Coordinate internal teams including strategy, creative, studio, influencer, PR and paid social to keep workstreams connected and moving efficiently.

• Act as a key day-to-day client lead, managing updates, expectations, feedback, approvals and delivery conversations with confidence and clarity.

• Oversee influencer and creator activation workflows, ensuring briefs, contracts, timelines, contentreviewsand deliverables are managed effectively.

• Identifydelivery risks early, problem-solve quickly and keep stakeholders informed of progress,dependenciesand next steps.

• Support performance reporting by gathering inputs, coordinatinganalysisand helping teams translate results into practical optimisation actions.

Experience that contributes to success:

• Strong experience in social account management, projectmanagementor integrated campaign delivery, ideally within an agency environment.

• A practical understanding of social platforms including Instagram,TikTokand YouTube, with awareness of formats, production needs, approvalprocessesand publishing considerations.

• Proven ability to manage multiple social workstreams, timelines, budgets,stakeholdersand deliverables without losing momentum or attention to detail.

• Experience delivering content, influencer,creatoror community-led campaigns from brief through to execution and reporting.

• Confident client-handling skills, with the ability to manage feedback, approvals,expectationsand day-to-day communication.

• Excellent organisational skills, calmproblem-solvingand the ability to keep cross-functional teams aligned in a fast-paced environment.

• A collaborative mindset, with the confidence to work closely with strategy and creative teams while owning the practical delivery of social activity.

#LI-CY1You belong at Burson:

Our vision is for Burson to be the leading 'academy company' for creative communications professionals and emerging leaders. We provide a dynamic environment where ambitious colleagues come to elevate their skills, expand their networks, and ultimately, produce the best solutions for today’s leading brands. Our commitment to your growth is reflected in our robust benefits and people programs, which include professional development opportunities, mentorship programs with industry leaders, a vibrant and inclusive company culture fostering collaboration and innovation and packages designed to reward and retain top talent. We invest in our people because we believe their success is our success.

At Burson, we're an agency of learn-it-alls. We recognize that the things we do best, creativity and communications, require a level of nuanced understanding. That's why it's imperative for us to hire extraordinarily talented people of all backgrounds and identities. Without that we can’t do the essential work of inspiring bold ideas, fostering constructive dialogue, cultivating meaningful experiences, and driving innovation and creativity for our partners. Your unique point of view- your talent - what makes you a #BursonPerson, and it's how we deliver exceptional results for our clients, together.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.