Social Account Director

Ogilvy UK; Greater London; On-site; GBP 50,000 - 70,000; Full time

Benefits offered by this job

25 days annual leave + 1 Volunteer Day

Enhanced Maternity, Adoption and Shared Parental Leave

Flexible Working Model with core hours 10am – 4pm

Up to £25 per month towards fitness or wellbeing tools

Season Ticket Loan and Cycle to Work Scheme

Life Assurance

Job summary

A leading creative agency in Greater London is seeking a Social Account Director to manage key soft drinks client campaigns. The role requires strong organizational skills, a financial acumen, and excellent communication abilities to lead complex projects. Ideal candidates will have broad social media knowledge and experience in campaign management that fosters brand advocacy. The position offers opportunities for professional growth within a collaborative environment committed to inclusivity.

Qualifications

• Experience in managing content and campaigns that build brand advocacy.
• Ability to lead an account and guide internal processes.
• Passion for delivering impactful social campaigns.

Responsibilities

• Lead large, complex projects effectively.
• Manage multi-level client relationships confidently.
• Ensure project targets and commercials are met.

Skills

Organised

Financial savvy

Excellent communicator

Experience in retail sector

Job description

About Ogilvy

Ogilvy UK has been creating iconic ideas that deliver impact at scale for clients since 1948. The agency specialises in bringing together brand advertising, customer experience marketing, PR, influence and consulting, all fuelled by Behavioural Science. Our world-class award-winning creative campaigns deliver solutions for clients including Sainsbury’s, Lloyds Banking Group, Madri, Unilever and Mondelēz International. Ogilvy’s influencer marketing practice is the largest globally; we are proud to be the most awarded influencer agency for six years running and the recipient of the Cannes Grand Prix for Social & Creator for two consecutive years. Ogilvy UK also hosts Nudgestock – the world’s biggest festival of behavioural science and creativity. James Murphy is the CEO of Ogilvy Group UK, which includes Ogilvy UK and New Commercial Arts (NCA).

About this role:

Social and content has never been more important for clients. Showing up authentically, with intention, across social platforms helps brands connect with their audiences. It helps them to sell and serve better.

This role provides the opportunity to work on an exciting client with a portfolio of soft drinks brands. You will have the opportunity to manage key campaigns across the year that involve working with our strategy, creative and production teams to deliver best in class campaigns and content. This role is ideal for someone with a wide knowledge of social who has experience managing content and campaigns that build brand advocacy as well as creating assets that drive to purchase. The ideal candidate will know how to effectively lead an account, guiding processes and ways of working internally, with agency partners and with clients.

The ideal candidate will be connected across all things social—from trends that could be leveraged to a thorough understanding of how data, strategy, and community management feed into the success of a brand’s social presence.

While the candidate will have a passion for delivering best in class social campaigns, they will also be expected to contribute in other areas of the marketing mix, and some integrated experience is desirable.

A bit about you:

We are flexible on whether you come from an agency or client background, but the following are important for this role:

• Organised and autonomous; you’ll motivate the team to do great work while anticipating any areas that may hinder campaign success
• Although you will work with an Account Manager to support budgets and timings, you should also be comfortable taking ownership and have a strong understanding of processes to deliver social campaigns on budget and on time
• Financially savvy; you’ll help deliver proposals within the client’s budgets and ensure successful delivery
• Excellent communicator; provide clear succinct guidance to internal teams and be able to present work to clients
• Enjoy getting hands-on, collaborating with the client and agency teams to make things happen
• Experience in the retail sector is helpful but not essential

More about your role at Ogilvy:

As a Social Account Director you lead large, more complex projects, armed with experience and the ability to think and act. You problem-solve and build highly effective relationships with clients and colleagues, collaborating with other capabilities and crafts instinctively.

You may also have a solid understanding of strategy and ensure that you and the team are working towards strategic objectives.

• Has mid-level clients relationships based on a proven track record of delivery
• Confidently lead conversations and problem-solve in the moment; act as a point of escalation for junior clients
• Strong skills in paid and organic social across a wide variety of clients and projects
• Understands how to work and lead project delivery in a social-first environment, as part of an integrated team
• Confident managing multi-level stakeholders in complex matrix organisations and managing resources and teams across levels
• Understands the client’s strategic and business context and uses this to develop solutions and approach tasks
• Collaborates with other capabilities to find the best social creative solution to the client’s business problem; seen as a champion for the craft
• Demonstrates creative problem solving in all tasks, from internal process improvements to innovative social solutions
• Takes responsibility for larger projects and is accountable for work and process
• Manages the account team’s actions and intervenes when needed
• Handles client expectations when charging for additional work to avoid financial risk
• Maintains awareness of project commercials and ensures targets are met
• Maintains strong partnerships with internal stakeholders across crafts and supports cross-functional agendas
• Maintains strong relationships with day-to-day client stakeholders to protect and grow the work
• Acts as an escalation point for the team and supports problem resolution

How we help you Thrive:

• 25 days annual leave + 1 Volunteer Day
• Enhanced Maternity, Adoption and Shared Parental Leave
• Flexible Working Model with core hours 10am – 4pm
• Wellbeing and Health: up to £25 per month towards fitness or wellbeing tools
• Season Ticket Loan and Cycle to Work Scheme
• Life Assurance

Our ambition is to attract the very best diverse talent to Ogilvy, and to be the employer of choice in the UK. We want everyone to feel welcome when they join us, and once they’re here, for them to grow their career and feel they belong with us.

We are an equal opportunity employer and we’re committed to creating an inclusive, welcoming environment for everyone who wants to work at Ogilvy. Diversity, equity and inclusion are integrated into everything we do. Your race, colour, ethnic, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability have no bearing on our hiring decisions, but we encourage everyone to express their true selves in an inclusive environment.

We aim to facilitate an accessible and positive application experience for all candidates. If you require adjustments to support you through the process or to working conditions to perform in the role, please let us know. We are happy to consider reasonable adjustments.

If you live with a disability and would like to take advantage of our guaranteed interview offer, please ensure you fill out our voluntary Equal Opportunities Questionnaire when applying.

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