Social Account Director

Ogilvy; Greater London; On-site; GBP 90,000 - 120,000; Full time

Benefits offered by this job

25 days annual leave + 1 Volunteer Day

Bupa Healthcare

Enhanced Maternity, Adoption and Shared Parental Leave

Flexible Working Model

1.5:1 Matching Pension Structure

Wellbeing benefits

Life Assurance

Job summary

A leading global marketing agency is seeking a Social Account Director to manage exciting campaigns for soft drink brands. The ideal candidate will have extensive experience in social media, campaign management, and client relations. Responsibilities include leading complex projects, collaborating with internal teams, and maintaining quality standards while delivering within budget. Applicants must have strong organizational skills and be excellent communicators. This full-time role offers a dynamic work environment in London and opportunities for professional growth.

Qualifications

• Experience managing content and campaigns that build brand advocacy.
• Ability to lead in social campaign delivery on budget and on time.
• Solid understanding of social media strategies and trends.
• Proven ability to lead conversations and problem-solve under pressure.
• Willingness to collaborate with client and agency teams to deliver results.
• Experience with retail clients is helpful but not essential.

Responsibilities

• Manage key campaigns for a variety of soft drinks brands.
• Collaborate with strategy, creative, and production teams.
• Build effective relationships with clients and stakeholders.
• Oversee cross-functional delivery with strategy, creative and production.
• Ensure campaigns are delivered on budget and on schedule in a social-first environment.
• Support integrated campaigns and champion the craft across capabilities.

Skills

Organized

Excellent communicator

Financially savvy

Experience in social media

Budgeting

Communication

Collaboration

Job description

About Ogilvy

Ogilvy has been creating impact for brands through iconic, culture-changing, value-driving ideas since the company was founded by David Ogilvy 75 years ago. It builds on that rich legacy through Borderless Creativity – innovating at the intersections of its advertising, public relations, relationship design, consulting, and health capabilities with experts collaborating seamlessly across over 120 offices in nearly 90 countries. Ogilvy currently ranks as the #1 global agency network for creative excellence and effectiveness by WARC, signifying its ability to deliver creative solutions that drive unreasonable impact for clients and communities. Ogilvy is a WPP company (NYSE: WPP). For more information, visit Ogilvy.com, and follow us on LinkedIn, X, Instagram, and Facebook.

Social Account Director
Large Tech Organisation

Department: Social & Content / Advertising

Location: London

Contact type: 12-Month Fixed Term Contract

Full Time/Part time: Full Time

Reporting into: Client Partner

About this role

Social and content has never been more important for clients. Showing up authentically, with intention, across social platforms helps brands connect with their audiences. It helps them to sell and serve better.

This role provides the opportunity to work on a really exciting client that have a portfolio of soft drinks brands. You will have the opportunity to manage key campaigns across the year that will involve working with our strategy, creative and production team to deliver best in class campaigns and content.

This role is perfect for someone that has a wide knowledge of social – they will have experience managing content and campaigns that build brand advocacy as well having an understanding of how to create hard working assets that drive to purchase. The ideal candidate will know how to effectively lead an account, steering processes and ways of working internally, with agency partners and with our clients.

The ideal candidate will have their finger on the pulse across all things social – from what’s trending that could be a good opportunity for a brand to leverage, through to a thorough understanding of how data, strategy, community management feed into the success of a brands social media presence.

Whilst the candidate will have a passion for delivering best in class social campaigns, they will also be required to lead in other areas of the marketing mix, and the idea candidate will have some integrated experience.

A bit about you

We are flexible on whether you have come from an agency or client background, but we think the following are really important for this role:

• Organised and autonomous; you’ll be responsible for motivating the team to do great work, whilst anticipating any areas that may hinder the success of the campaign
• While you will work with an Account Manager to support budgets and timings, you will also be well versed in taking this on and have an excellent understanding of processes and what it takes to deliver social campaigns on budget and on time
• Financially savvy; you’ll need to work with the rest of the agency team to deliver proposals that are within the client’s budgets and ensure successful delivery
• You will be an excellent communicator; providing clear succinct guidance to the internal teams as well as being able to present the work to clients
• You’ll be someone that loves to get stuck into a task, and collaborate with the client and agency teams, and make stuff happen!
• Experience within the retail sector is not essential but would be helpful

More about your role at Ogilvy

As a Social Account Director you lead large, more complex projects, armed with your experience and proven ability to think and do. You are able to problem-solve and create highly effective and fruitful working relationships with clients and colleagues, collaborating with other Capabilities and Crafts instinctively.

You may also have a solid understanding of strategy and always ensure that you and the team are working towards strategic objectives.

• Has a relationship with mid-level clients that is one of trusted partner, based on proven track record of delivery.
• Is able to confidently lead conversations and problem solve in the moment as required, and act as a point of escalation for junior clients.
• Has strong skills in paid and organic social and has worked across a wide variety of clients and projects from small response driven workstreams to larger more complex social experiences across multi platforms and touch points
• Understands how to work and lead project delivery in a Social first environment, as well as as part of an integrated team.
• Is confident managing multi-level stakeholders in complex matrix organisations as well managing resources and teams, across all levels, with diverse skills and personalities.
• Understands the strategic, and business context the client is operating in and uses this knowledge to develop solutions and approach tasks in a way that is effective for the client
• Collaborates confidently with other capabilities and crafts in service of finding the best Social creative solution to the client’s business problem. Is seen as a champion for the craft with all those they come in to contact with.
• Demonstrates their ability for creative problem solving in how they approach every task – whether that’s identifying a way to improve the internal process, ideating for an innovative social solution, or co-creating an inspiring way to sell in the work. Able to consider different angles on a brief – a non-linear thinker.
• Takes responsibility for larger projects. And acts accountable for both the work, and the process.
• Understands that they are accountable for the actions of the account team reporting into them on projects; guiding them and intervening and managing up as required.
• Will manage client expectations when having to charge more for additional work in a manner which does not expose the agency to financial risk
• Is well informed about the commercials of all projects they are responsible for, managing those below them to meet agreed targets
• Able to maintain strong partnership with internal stakeholders across all crafts in and support cross functional agendas for the benefit of the company and the client.
• Has strong relationship with their day to day clients and wider client stakeholders, and uses these relationships to help protect the work, strengthen the relationships and activate new opportunities.
• Acts as an escalation point for the team in resolving issues. Supports the team in confidently navigating through problems

How we help you Thrive

• 25 days annual leave + 1 Volunteer Day
• Bupa Healthcare
• Enhanced Maternity, Adoption and Shared Parental Leave
• Flexible Working Model with core working hours: 10am – 4pm
• A 1.5:1 Matching Pension Structure
• Wellbeing and Health: Up to £25.00 per month towards physical or online exercise class membership, Unmind membership, LifeWorks tool and annual eye tests.
• Season Ticket Loan and Cycle to Work Scheme
• Life Assurance

At Ogilvy, our people are at the heart of what we do: a creative agency that sparks game-changing ideas across culture and business through collaboration, integrity, and a celebration of self-expression.

We believe in building powerful teams with purpose - and we relentlessly curate transformative initiatives that make our commitment to fairness, and equity a reality.

Our ultimate mission is to leave a positive impact on the world, creating a better future for all, while supporting and uplifting the global communities we serve. This is central to our mantra of Borderless Creativity.

Ogilvy is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

If you need any assistance seeking a job opportunity, or if you need reasonable accommodation with the application process, please contact us at [e-mail]. Please note that this contact is only for candidates who are requesting accommodation. Emails for other purposes, including application status requests, will not receive a response.