SOC Strategy & Service Manager - Governance & Outsourcing

Cyber Security training courses; Greater London; Hybrid; GBP 85,000 - 110,000; Full time

Job summary

Global firm seeks a SOC Service Manager to shape the evolution of its Security Operations Centre, overseeing an outsourced provider and driving operational excellence across security operations. You will define the SOC strategy, align with the cyber security roadmap, and own governance, reporting, and metrics.

The role requires strong technical SOC background, stakeholder management, and a track record in service improvement.

Qualifications

• Strong technical SOC background with experience in security operations.
• Proven ability to define and implement governance, processes and reporting.
• Experience managing outsourced service providers and driving service improvements.

Responsibilities

• Define the strategic direction for the SOC.
• Own the outsourced SOC relationship and service delivery.
• Develop KPIs and metrics to measure performance and maturity.
• Lead major incident escalation and governance reporting.
• Drive continuous improvement across SOC governance and processes.

Skills

SOC leadership

Stakeholder management

KPI development

Security operations

Job description

Global firm seeks a SOC Service Manager to shape the evolution of its Security Operations Centre, overseeing an outsourced provider and driving operational excellence across security operations. You will define the SOC strategy, align with the cyber security roadmap, and own governance, reporting, and metrics.

The role requires strong technical SOC background, stakeholder management, and a track record in service improvement.