SOC Network Support Engineer - DDoS & Incident Response

Bright Purple; City of Edinburgh; Hybrid; GBP 52,000 - 65,000; Full time

Benefits offered by this job

4 day work week

Rotating shifts incl. nights/weekends

Salary up to £65,000

Job summary

Bright Purple is seeking a Network Support Engineer in Scotland with hybrid working options. You will triage and resolve security incidents in a live production environment, monitor network traffic, and support customer maintenance and upgrades.

The role includes incident response and contributing to SOC knowledge bases. Ideal candidates have 1–2 years in SOC/IT support or networking, strong TCP/IP and packet analysis skills, and willingness to work nights/weekends in a rotating shift.

Qualifications

• 1–2 years in SOC/IT support or networking role.
• Strong TCP/IP, routing, and packet analysis with solid troubleshooting.

Responsibilities

• Triage and resolve security incidents and customer tickets in a live production environment (1st/2nd line support).
• Monitor, analyse, and investigate network traffic and emerging threats, including active DDoS activity.
• Support customer maintenance, upgrades, and technical communications.

Skills

TCP/IP

Packet analysis

Incident response

Communication under pressure

Education

Industry certifications (CCNA, JNCIA, CompTIA A+/Network+ etc.)

Tools

Splunk

KVM

ESXi

Python

Job description

Bright Purple is seeking a Network Support Engineer in Scotland with hybrid working options. You will triage and resolve security incidents in a live production environment, monitor network traffic, and support customer maintenance and upgrades.

The role includes incident response and contributing to SOC knowledge bases. Ideal candidates have 1–2 years in SOC/IT support or networking, strong TCP/IP and packet analysis skills, and willingness to work nights/weekends in a rotating shift.