SOC Analyst - Cloud & Incident Response Expert

Frontline Consultancy & Business Services; England; Hybrid; GBP 50,000 - 60,000; Full time

Benefits offered by this job

Hybrid working

22 days annual leave

Birthday day off

Two extra days at Christmas

Company laptop

Pension scheme after three months

Job summary

Frontline Consultancy & Business Services is seeking a SecOps Analyst to join our Managed Services team in a hybrid role based in Handforth, Cheshire. You will investigate cybersecurity alerts, analyze evidence, and collaborate with internal teams and vendors to contain and remediate incidents.

The role involves producing clear reports for technical and non-technical audiences, contributing to root cause analysis, and improving security tooling and runbooks.

Qualifications

• Experience in IT support, cybersecurity or a related technical service environment.
• Practical experience investigating security alerts, incidents or security‑related technical issues.
• Strong troubleshooting skills and experience managing complex incidents and technical escalations.
• A broad understanding of Microsoft 365, Azure, Windows, identity, endpoint and networking technologies.
• An understanding of threats, vulnerabilities, attack techniques and indicators of compromise.
• Familiarity with SIEM, EDR/XDR, firewalls, identity protection and vulnerability‑management technologies.
• The ability to assess evidence from multiple sources, determine appropriate actions and communicate clearly.
• A methodical approach, strong attention to detail and sound judgement about when to escal.

Responsibilities

• Monitoring, investigating and responding to cybersecurity alerts and incidents.
• Analysing technical evidence to establish severity, scope and potential impact, and recommending containment and remediation actions.
• Taking ownership of complex security and cloud investigations, working with internal specialists, vendors and technology partners.
• Escalating significant incidents and risks to the Cyber Security Manager.
• Producing clear security reports that explain findings and recommended actions to technical and non‑technical audiences.
• Contributing to root cause analysis, incident reviews and customer service reviews.
• Maintaining runbooks, playbooks and knowledge articles, and improving security tooling, automation and operational processes.

Skills

IT support experience

Cybersecurity investigations

Troubleshooting

Microsoft 365 & Azure

SIEM & EDR/XDR

Networking concepts

Communication skills

Incident management

Tools

Microsoft Defender XDR

KQL

Microsoft Sentinel

Tenable Nessus

Qualys

Job description

Frontline Consultancy & Business Services is seeking a SecOps Analyst to join our Managed Services team in a hybrid role based in Handforth, Cheshire. You will investigate cybersecurity alerts, analyze evidence, and collaborate with internal teams and vendors to contain and remediate incidents.

The role involves producing clear reports for technical and non-technical audiences, contributing to root cause analysis, and improving security tooling and runbooks.