SME Relationship Director - Kent

Lloyds Banking Group; Royal Tunbridge Wells; On-site; GBP 120,000 - 180,000; Full time

Benefits offered by this job

Pension up to 15%

Annual bonus

Share schemes

Discounted shopping

30 days holiday

Wellbeing initiatives

Parental leave

Job summary

Lloyds Banking Group is seeking a Relationship Director to own a high-profile SME portfolio in Kent. The role focuses on retaining and growing turnover from £10m-£50m clients by delivering tailored financial solutions and building trust with local businesses.

You will act as the face of the bank to clients, develop new opportunities, and coordinate with Group partners to bring comprehensive products and services to market. This is a senior, market-facing role in a growth-focused region.

Qualifications

• Track record of winning new business in corporate or commercial banking.
• Broad established network within the local Kent commercial market.
• Strong credit and risk management skills in evaluating propositions.

Responsibilities

• Support high profile client relationships, acting as a trusted advisor.
• Proactively deliver Commercial Banking solutions including payments, deposits, cards and lending.
• Build a strong network of internal and external partners to open doors and create opportunities.
• Lead initiatives to win new-to-bank clients through strategic outreach and relationship building.
• Establish relationships with Group Partner companies and deliver bank-wide products to meet client needs.
• Manage risk and ESG considerations, supporting Net Zero journey and aiming to be the go-to banker in the geographic area.
• Maintain visibility with external influencers and the local business community to support the Bank's aims.

Skills

Relationship management

Credit & risk assessment

Business development

Negotiation

Stakeholder management

Job description

We're looking for a passionate and driven Relationship Director to take ownership of a high-profile SME portfolio in Kent. It is a strategically important portfolio with strong growth potential. Your role will be pivotal in enhancing client confidence, retaining existing business, and driving new opportunities. You'll work with businesses turning over between £10m-£50m, helping them unlock their potential through tailored financial solutions. You'll be the face of Lloyds Bank to existing and new clients, building trust, delivering value, and driving growth in a region where relationship management is key. What will you be doing?

• Supporting high profile client relationships, putting the client at the heart of what you do, adding customer value at every interaction and becoming a "trusted advisor"
• Proactively identifying and delivering Commercial Banking solutions to meet the business needs of these clients - including day-to-day banking, payments, deposits, cards and lending
• Building a strong network of internal and external partners to open doors and create opportunities
• Leading the charge to win new-to-bank clients through strategic outreach and relationship building
• Establishing relationships with Group Partner companies and through them bringing the whole Bank to the client, delivering products to meet their needs
• Handling the 'Risk' side of your client portfolio including supporting clients with developing ESG strategies and supporting their journey to Net Zero., To be seen as the "go to" banker in their geographic area of responsibility. Maintaining a high profile with external influencers and the local business community to achieve the Bank's stated aim of being the best bank for clients., Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we're committed to creating an environment in which everyone can thrive, learn and develop.

  A track record of winning new business in a competitive environment within corporate or commercial banking, alongside a broad established network within the local Kent commercial market.

• Strong credit and risk management skills, with experience in evaluating propositions and making confident recommendations.
• Excellent communication and negotiation skills, including understanding legal documentation and commercial terms.
• A proactive, self-starting approach with the ability to work independently and as part of a high-performing team.

  At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies