SME Account Handler

NJR Recruitment Ltd; West Midlands; On-site; GBP 32,000 - 37,000; Full time

Benefits offered by this job

Free on-site parking

Job summary

NJR Recruitment Ltd in West Bromwich is seeking an SME Account Handler to deliver a high standard of service to commercial insurance clients. You will manage a portfolio, handle renewals and day-to-day enquiries while building long-term relationships.

The role offers a salary of £32,000-£37,000, office-based, Monday to Friday, 9am-5pm, with opportunities for progression in a growing team within an established business.

Qualifications

• Experience in commercial insurance account handling.
• Strong client servicing and relationship-building skills.
• Willingness to learn and work well in a team.

Responsibilities

• Manage and service a portfolio of SME commercial insurance clients.
• Handle renewals, mid-term adjustments and day-to-day client enquiries.
• Obtain and review quotations, liaise with insurers and support clients with cover requirements.
• Build strong relationships with clients, insurers and colleagues.
• Ensure records and documentation are maintained accurately.
• Contribute to the growth and success of the team.

Skills

SME account handling

Commercial insurance

Client servicing

Relationship building

Acturis experience

Tools

Acturis

Job description

SME Account Handler

Location: West Bromwich

Salary: £32,000- £37,000

Hours: Monday-Friday, 9:00am-5:00pm Office-based

An opportunity to be part of something growing.

Are you an experienced SME Account Handler looking for a role where you can develop your career, be part of a close-knit team and make a genuine impact?

We're working with an established insurance business that has recently celebrated 126 years of trading and is now investing in the next stage of its growth. With a new team being built in West Bromwich, this is an exciting opportunity to join a business that values its people, offers a supportive working environment and provides genuine opportunities for career progression.

What's on offer?

• £32,000- £37,000 salary, depending on experience.
• A positive, welcoming working environment within a growing team.
• Genuine opportunities to progress into more senior positions as your experience develops.
• A well-established business with an impressive 126-year trading history.
• Strong staff retention, reflecting the company's commitment to its people.
• Free, secure on-site parking.
• Clear working hours of 9:00am-5:00pm, Monday to Friday.

The Role

As an SME Account Handler, you will play an important part in delivering a high standard of service to commercial insurance clients, supporting their day-to-day insurance requirements and helping maintain strong, long-term relationships.

Your responsibilities will include:

• Managing and servicing a portfolio of SME commercial insurance clients.
• Handling renewals, mid-term adjustments and day-to-day client enquiries.
• Obtaining and reviewing quotations, liaising with insurers and supporting clients with their cover requirements.
• Building strong relationships with clients, insurers and colleagues.
• Ensuring records and documentation are maintained accurately.
• Contributing to the development and success of the growing team.

What We're Looking For

Experience in commercial insurance account handling is important, but personality, attitude and a willingness to develop are just as valuable.

We're keen to speak with individuals who are personable, proactive and team-oriented, with a genuine desire to deliver excellent client service and build a long-term career.

Ideally, you will have:

• Previous experience in SME or commercial insurance account handling.
• A good understanding of commercial insurance processes and client servicing.
• Strong communication and relationship-building skills.
• A positive attitude, a team-focused mindset and a willingness to learn.
• Acturis experience would be advantageous, although it is not essential.