Commercial Account Handler

Get Recruited; West Midlands; On-site; GBP 23,000 - 38,000; Full time

Job summary

Get Recruited is recruiting a Commercial Account Handler for West Bromwich. The role focuses on managing a portfolio of commercial clients, handling new business and renewals while delivering high-quality service in a supportive, no-pressure environment.

Based in West Bromwich with office-based hours, the position offers a balanced workload and clear progression toward Account Executive for the right person.

Qualifications

• Solid experience in commercial insurance account handling.
• Good knowledge across commercial insurance products.
• Strong communication and administration skills.
• Customer-focused, professional and reliable.

Responsibilities

• Managing a portfolio of commercial clients across a range of classes.
• Handling new business enquiries and warm leads.
• Processing renewals and mid-term adjustments.
• Dealing with client and insurer queries efficiently and professionally.
• Delivering a high standard of customer service throughout.

Skills

Commercial insurance

Account handling

Customer service

Tools

Administration

Job description

Commercial Account Handler - West Bromwich - Up to £38,000

Join a relaxed, supportive and independently run insurance business in West Bromwich where there are no targets, no pressure and a genuine focus on doing right by clients - and by the people in the team.

This is a role for an experienced commercial handler who wants to work somewhere that values quality over volume. You'll manage a portfolio of commercial clients, handle new business and warm leads, and be part of a growing team that takes pride in the service it delivers.

Salary: Up to £38,000
Location: West Bromwich
Working pattern: Office based - Monday to Friday, 9am to 5pm

What you'll be doing

• Managing a portfolio of commercial clients across a range of classes
• Handling new business enquiries and warm leads
• Processing renewals and mid-term adjustments
• Dealing with client and insurer queries efficiently and professionally
• Delivering a high standard of customer service throughout

What they're looking for

• Solid experience in commercial insurance account handling
• Good knowledge across commercial insurance products
• Strong communication and administration skills
• Customer-focused, professional and reliable
• Someone keen to develop and grow over time

Why this role?

• No targets, no pressure - a genuinely relaxed and supportive working environment
• An established, independent business with a strong local reputation
• A varied role across new business, renewals and day-to-day client management
• A clear pathway towards an Account Executive position for the right person
• A role where work-life balance is taken seriously, not just talked about