SMB Growth & Partnerships Manager

Deliveroo; Manchester; Hybrid; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Hybrid work model

Competitive bonus potential

Job summary

Deliveroo SMB Account Manager in Manchester City Centre leads high-velocity relationship management, helping restaurant partners grow by improving delivery operations, attracting customers, and leveraging our technology to maximize results. You’ll act as the primary consultant for a diverse partner base, driving growth through phone, email, and video, while liaising with internal teams to tailor solutions.

Base salary £29,300 + up to £6,000 bonus yearly. Start date 5th October 2026.

Qualifications

• Proven account management experience with telephone-based support and selling.
• Ability to solve problems using data and deliver clear outcomes.
• Strong communication skills to remove barriers and persuade partners.
• Genuine enthusiasm for technology and digital tools.

Responsibilities

• Strategic portfolio management with a desk-based model to drive growth.
• Build and maintain long-term partner relationships with exceptional service.
• Execute national/local campaigns to improve order volume and retention.
• Guide partners on delivering the best delivery experience using the latest tech.
• Collaborate cross-functionally to tailor Deliveroo solutions.

Skills

Account management

Data analysis

Creative communication

Tech curiosity

Results oriented

Job description

Deliveroo SMB Account Manager in Manchester City Centre leads high-velocity relationship management, helping restaurant partners grow by improving delivery operations, attracting customers, and leveraging our technology to maximize results. You’ll act as the primary consultant for a diverse partner base, driving growth through phone, email, and video, while liaising with internal teams to tailor solutions.

Base salary £29,300 + up to £6,000 bonus yearly. Start date 5th October 2026.