Smart Repair Centre Manager

Vertu Motors plc; Exeter; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading automotive retailer seeks an experienced SMART Repair Centre Manager for their Exeter location. This critical role includes managing the Repair Centre operations, ensuring customer satisfaction, and leading a talented team while maximizing profitability. The successful candidate will benefit from ongoing training and attractive company perks.

Benefits

25 days holiday plus bank holidays

Access to online rewards platform for discounts

Preferential Service Rates

Colleague Purchase Scheme

Share Incentive Scheme

Pension

Enhanced Maternity & Paternity

Qualifications

• Experience in working within a Bodyshop or SMART Repair Centre.
• Full UK Driving licence is required.

Responsibilities

• Oversee all disciplines of the Repair Centre to maximize profitability.
• Lead, coach, and develop the team to enhance performance and customer experience.
• Maintain resources and improve departmental performance and productivity.

Skills

Team Leadership

Customer Service

Profit Maximization

Quality Control

Job description

Vertu Exeter Smart Repair Centre

Are you an experienced Workshop Controller or Centre Manager?

We have an opportunity to join us as a SMART Repair Centre Manager in our Exeter Smart Repair Centre.

We are offering a competitive basic salary of £35,000 with an OTE of £40,000 oplus an excellentrange of company benefits!

The Repair Centre Manager role is both demanding and rewarding. It is critical in supporting the Group Accident Repair Centre division and strategy, as well as supporting the wider Group to reach their objectives. This position oversees all disciplines of the Repair Centre and is responsible for maximising departmental profitability, achieving the departmental business plan and all Company objectives.

The role holder must also take responsibility for the smooth and timely flow of work through the Repair Centre to maximise productivity whilst maintaining high quality standards to achieve customer satisfaction. They will effectively control and maintain resources, including stocks and equipment, in order to maintain and improve departmental performance.

You will be required to lead, coach and develop your team in order to create a motivational working environment, aid colleague retention, encourage continuous improvement and promote enhanced performance in colleagues with the ultimate aim of achieving an outstanding customer experience. The role holder will be required to maintain excellent working relationships with all work providers and suppliers.

To be successful, you must be experienced in working within a Bodyshop or SMART Repair Centre. You must also hold a Full UK Driving licence.

We are proud to be the Motor Retailer who invests more in our colleague's personal development than any other, so if you are successful, you can look forward to on-going training opportunities that provide you with the right career path, career progression and a range of benefits you would expect from an employer of choice which includes:

• 25 days holiday rising with length of service - plus bank holidays
• Access to our online rewards platform giving you cash back and discounts for multiple retailers
• Preferential Service Rates
• Colleague Purchase Scheme
• Share Incentive Scheme
• Pension
• Enhanced Maternity & Paternity

Apply today to be considered for this vacancy.

If your application is successful, we will need to complete employment checks prior to you starting with us. For this role, these can include us verifying your recent employment, address, credit history and criminal record check.

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