Smart Meter Engineer

Honeywell; City of Edinburgh; On-site; GBP 32,000 - 52,000; Full time

Job summary

Honeywell is seeking a Smart Meter Engineer to join our central belt Scotland team. You will be responsible for technical support and service maintenance of smart metering and AMI at customer sites, primarily covering central belt Scotland with occasional Scotland-wide travel.

You will collaborate with customers and internal teams to ensure deployments meet client requirements, provide training, and support continuous improvements in metering solutions.

Qualifications

• Proven experience in a field-based engineering, technical support, or maintenance role.
• Excellent customer-facing and relationship-building skills.
• Strong problem-solving and analytical abilities.
• Hands-on, self-motivated engineer able to work independently and with remote teams.
• Strong communication and IT skills to explain technical information.

Responsibilities

• Provide technical support, training, and workshops to customers on operation and maintenance of smart water metering solutions.
• Deliver second-line technical support by investigating and resolving smart metering and AMI incidents, remotely and in the field.
• Collaborate with production, logistics, and third-party technology providers to ensure configuration and delivery of metering equipment.
• Support testing, pilot installations, proof-of-concept projects, and end-to-end solution validation for customer approval.
• Contribute to product improvement by providing technical feedback and staying informed on industry standards.

Skills

Field engineering

Technical support

Customer service

Diagnostics

Team collaboration

Job description

We have an opportunity for a Smart Meter Engineer to join us at Honeywell, in central belt Scotland , where you will be responsible for technical support and service maintenance of the smart metering and associated Advance Metering Instructure (AMI) at our customer sites, understanding the client’s operational requirements and how these are met by Honeywell’s solutions. This role will predominantly serve customers across central belt Scotland but Scotland wide travel will be required from time to time.

Honeywell Industrial Automation enables our customers to run safer and more efficient operations. From refineries to distribution centers to retail stores, we help deliver results while improving worker safety and meeting sustainability goals such as reduced carbon emissions – by leveraging connectivity, advanced data analytics, software, robotics, sensors, process automation and asset performance management solutions.

We Enable our Customers to Enhance the Safety, Sustainability, Resilience and Productivity of their People, Plants, and Assets.

Responsibilities

• Provide technical support, training, and workshops to customers on operation, maintenance, and optimisation of smart water metering solutions.
• Deliver second-line technical support by investigating and resolving smart metering and AMI (Advanced Metering Infrastructure) incidents, both remotely and in the field.
• Collaborate with production, logistics, and third-party technology providers to ensure successful configuration, deployment, and delivery of metering and telecommunications equipment.
• Support testing, pilot installations, proof-of-concept projects, and end-to-end solution validation to achieve customer approval and successful project implementation.
• Contribute to continuous product improvement by providing technical feedback, supporting product demonstrations, and staying informed of industry developments, standards, and best practices.

Qualifications

• Proven experience in a field-based engineering, technical support, or maintenance role, with a strong ability to diagnose faults and resolve technical issues effectively.
• Excellent customer-facing and relationship-building skills, with confidence in delivering technical guidance, training, and support to a diverse range of customers and stakeholders.
• Strong problem-solving and analytical abilities, with a structured and methodical approach to investigations, testing, and delivering practical solutions.
• Hands-on, self-motivated engineer with a proactive attitude, capable of working independently while collaborating effectively across remote and multidisciplinary teams.
• Strong communication and IT skills, including the ability to explain technical information clearly and adapt quickly to new technologies, products, and digital monitoring systems.

Our offer

• A culture that fosters inclusion, diversity and innovation
• Market specific training and on-going personal development
• Competitive Salary and benefits

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other

About Us

Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.

Job Info

• Job Identification 154161
• Job Category Customer Experience
• Posting Date 08/17/2026, 06:59 PM
• Job Schedule Full time