Small Works Security Service Engineer

Chubb Fire & Security Group; Manchester; On-site; GBP 27,000 - 45,000; Full time

Benefits offered by this job

Sign-on Bonus £1,000

Company Van (hybrid)

Pension 5% employer contribution

Life Assurance 4x salary

Health & Wellbeing Resources

Job summary

Chubb Fire & Security Group in the Northwest region is seeking a Small Works Security Engineer to join our local team. You will work on 4–8 hour work orders and help generate extra revenue for the business.

You’ll partner with the recommendation team and engineers, coordinate with the commercial seller and KAMs for leads, and manage all quotes for small works from start to finish. Customer care and up-selling opportunities are key aspects of the role.

Qualifications

• Experienced Security Engineer with deep knowledge of Intruder Alarms, Access Systems and CCTV.
• IPAF 3a/3b cherry picker license is advantageous.
• Always deliver excellent customer service.

Responsibilities

• Complete 4–8 hour work orders with service Operations Manager and branch network.
• Partner with recommendation team and engineers to drive opportunities.
• Collaborate with KAMs for leads not suitable for install.
• Prepare quotes for small works and manage orders from quotation to sign-off.
• Follow up on recommendations and upsell upgrade opportunities.

Skills

Intruder Alarms

Access Systems

CCTV

Customer Service

IPAF License

Job description

Think you know Chubb? We might just surprise you! Chubb is so much more than a fire and security business; we are an organisation that delivers innovative solutions and leverages new technologies to provide best in class service to our expanding client base. You won’t see locks and safes here, but we are proud of our 200-year heritage.

Our commitment to our people is to continually develop and innovate so that we grow together as your career unfolds. As part of the global API Group, we join a family of organisations where leadership, and leadership development is our most powerful strategic advantage and the best way to invest in our people.

SALARY: Opportunity to earn £45,000 (Includes base, OTE, and OT)

LOCATION : Northwest Region

• Working on a localised patch – no more travelling long distances
• £1000 Sign on Bonus
• Zero Oncall
• 25 days holiday,plus bank holidays
• Company Van – (hybrids – depends on availability) – option for private use
• Stable, long-term work with a leading national business
• Development opportunities – Benefit from industry-led training modules, in-house face-to-face courses focused on product knowledge / standards awareness, and manufacturer-led product training sessions. Additionally, take advantage of optional individual development plans designed to support your career advancement and personal growth
• Online GP for you and your family
• Parking Apps – making your life a little easier
• Employee Referral Scheme (£1000)
• Company Pension Scheme (5% employer contribution)
• Life Assurance (4 x Basic Salary)
• Uniform, all PPE, tools and ongoing training provided
• Travel Time Scheme
• A Central Benefits Platform offering a wide variety discounts
• Health & Wellbeing Resources
• Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence

What You’ll be Doing as a Small Works Security Engineer

As a Small Works Security Engineer, you will work closely with the service Operations Manager and wider branch network to complete 4 – 8-hour work orders and generate extra revenue into the business.

• Partner with recommendation team and engineers to drive opportunities.
• Work with the commercial seller and Key Account Managers (KAM’s) for leads not suitable for install.
• Responsible for the quotes for all small works that come via the recommendation team, commercials, KAM’s or other outlets such as the enquiries via the office admin.
• Provide excellent customer care (from understanding needs to keeping contact with ETA’s, timescales, etc.) Manage each order (including stock orders) throughout the process of quotation and right through to the signing off the works.
• Follow up on recommendations and quotes, ensuring the customer understands the reasoning and positive impact our upgrades will have.
• Look for upsell opportunities, I.E if we are upgrading signalling then is there potential for a panel upgrade?

WORKING HOURS:

• Monday – Friday 9am – 5pm

What We Would Like You to Bring

• Experienced Security Engineer with a deep knowledge of Intruder Alarms, Access Systems and CCTV
• Ability to lift and climb ladders – it would be an advantage if you had an IPAF 3a & b cherry picker license
• Always deliver excellent Customer Service

Emphasising Sustainable Innovation

At Chubb Fire and Security, we are committed to integrating sustainability into everything we do. We continuously innovate to deploy fire safety and security services and solutions that are cutting-edge but also environmentally responsible.

By joining Chubb, you will be part of a team dedicated to delivering sustainable services that protect people and property while minimising environmental impact. If you are passionate about working on solutions that contribute to a safer and greener future, Chubb is the place for you.

#LI-BW1

Additional Information

About Us, Our Culture & What We Can Offer You

Established over 200 years ago, Chubb Fire & Security are a global business driven by keeping people and the world safe. We provide essential systems, equipment and services, from digital CCTV surveillance and intruder alarms, to fire detection and suppression systems. Offering a full range of innovative products and services to a broad range of customers, from local independent business, to many of the FTSE 100 companies

We believe we offer a unique working culture, where you are as important to us as our customers, and we want you to feel that everyday. We are proud to offer extensive training to all of our new Advisors, fully supporting, and enabling you to thrive in your new role and beyond, with ongoing career development opportunities throughout your career journey with us.

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