Small Business Insurance Advisor — Growth & Flexible Benefits

Aviva; West of England; Hybrid; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Starting salary £29,650

6% bonus opportunity

Pension up to 14%

25 days holiday

Private Medical Benefit

Product discounts

Matching Share Plan

Save As You Earn

Parental leave

Cycle to work

Volunteer days

Wellbeing tools

Job summary

Aviva is seeking a SME Business Insurance Adviser to handle quotations, policy sales, renewals and adjustments for small business clients. You'll apply underwriting knowledge and delegated authority to tailor solutions while ensuring a superb customer experience.

Based in the United Kingdom, this role offers a starting salary of £29,650 with a comprehensive benefits package, a 6% performance bonus, generous pension contributions, and flexible hybrid working options.

Qualifications

• Experience in insurance, underwriting, sales, customer service, or a regulated financial services environment.
• Ability to assess risk, make informed decisions, and work in a non-scripted customer-facing role.
• Strong communication and relationship-building skills for complex conversations.
• Experience managing workloads toward performance and service targets.
• Understanding regulatory requirements and customer-focused principles.

Responsibilities

• Manage customer interactions from quotations to renewals across small business insurance.
• Provide guidance using underwriting knowledge and delegated authority.
• Deliver tailored solutions while ensuring a high-quality customer experience.
• Collaborate with underwriting and other teams to drive business growth.

Skills

Insurance experience

Underwriting knowledge

Sales experience

Customer service

Account management

Risk assessment

Communication

Regulatory knowledge

Job description

Aviva is seeking a SME Business Insurance Adviser to handle quotations, policy sales, renewals and adjustments for small business clients. You'll apply underwriting knowledge and delegated authority to tailor solutions while ensuring a superb customer experience.

Based in the United Kingdom, this role offers a starting salary of £29,650 with a comprehensive benefits package, a 6% performance bonus, generous pension contributions, and flexible hybrid working options.