SLS- Senior Liability Adjuster

Crawford & Company

Birmingham

Hybrid

GBP 30,000 - 50,000

Full time

14 days+

Get more replies from employers

Send a job-specific resume in minutes.

Job summary

A leading insurance provider in Birmingham is seeking a Senior Liability Adjuster to manage and settle Liability claims up to £100k. The role offers flexible working arrangements, including remote work and regular regional travel. The ideal candidate will have strong investigation skills and the ability to establish liability, while maintaining effective client relationships. Candidates should be detail-oriented and proactive in resolving claims issues.

Qualifications

Experience in managing third party Liability claims.
Ability to conduct thorough case investigations.
Strong communication skills for client interactions.

Responsibilities

Handle and settle mixed caseload of third party Liability claims.
Establish liability through investigations.
Liaise with clients, colleagues, and stakeholders to ensure effective claims handling.

Skills

Attention to detail

Client relationship management

Investigation skills

Job description

Join to apply for the SLS- Senior Liability Adjuster role at Crawford & Company

4 days ago Be among the first 25 applicants

Join to apply for the SLS- Senior Liability Adjuster role at Crawford & Company

Our Crawford Specialist teams are at the heart of our business: Including our Casualty and Liability specialists who manage Liability claims ranging from minor slips and trips through to establishing third party Liability connected with catastrophic events. The role provides flexible working arrangements within our City Centre offices and working from home, along with regular regional travel required with occasional overnight stays depending upon location.

You’ll be supporting our valued clients in proactively handling and settling a mixed caseload of third party Liability claims, typically up to the value of £100k. You’ll establish liability via thorough investigation on each case, whilst providing support and advice on claims issues to policyholders within specified timeframes. Your portfolio of work will consist of a mixture of employers' liability and public liability claims, with a mixture of investigate and report only cases and on a cradle to grave basis. Client relationships will be key, through management and delivery of SLAs and KPIs, in addition to proactive Client and Broker interaction when required to assist in efficient claims handling and business development opportunities. You’ll also be liaising with colleagues within different business areas, such as Property, Major & Complex Loss, Contractor Connections and Legal Services depending upon the nature of the claim, so attention to detail is essential to ensure each step of the claims process is as thorough as possible, collating and recording all necessary statements and evidence as required. You’ll need to remove hurdles in the process if required, ensuring you get to the root cause of issues, take responsibility to resolve any problems and collate all necessary details to ensure swift settlement / denial whenever possible.

Seniority level