SLA-Driven Streetworks & Permits Coordinator

Go Traffic Management Limited; Somercotes CP; On-site; GBP 24,000 - 33,000; Full time

Job summary

Network Plus is seeking a Streetworks Co-ordinator to support the Operations team in Alfreton. You will ensure work is programmed to meet client SLAs and customer expectations, reporting to the Operations Support Manager.

The role is permanent and full-time with a salary of £28,600 per year. You will manage streetworks notices, liaise with third parties, and maintain accurate records in works management systems to drive performance and continual improvements.

Responsibilities

• Start and Stop work in accordance with SLA and permits
• Understand the works system and work to the processes accordingly – Training will be given
• Maintain timely and accurate input and uploading of information into the works management systems, ensuring that all issues are recorded and escalated.
• Be responsible for Streetworks performance and driving continual improvements with the Operational teams
• Validate and transmit notice/permit requests in a timely manner
• Open and close off Streetworks notices/permits, submit final registrations, identify street works issues and apply early intervention and escalated street works compliance issues where appropriate
• Coordinate with other 3rd parties e.g. Parking suspensions, bus stop suspensions, road closures etc
• Analyse and respond to Section 74 charges & fixed penalty offences
• Run and circulate daily jeopardy reports as required
• Monitor and chase any outstanding issues
• Provide general admin support
• Be part of a call desk
• Provide a positive and innovative input into the team, through provision of solutions to problems and embracing change
• Ensure that safety issues are reported in line with Company procedures Experience and Qualifications

Job description

Network Plus is seeking a Streetworks Co-ordinator to support the Operations team in Alfreton. You will ensure work is programmed to meet client SLAs and customer expectations, reporting to the Operations Support Manager.

The role is permanent and full-time with a salary of £28,600 per year. You will manage streetworks notices, liaise with third parties, and maintain accurate records in works management systems to drive performance and continual improvements.