Skincare & Wellness Advisor

All Jobs Pro Ltd; West of England; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Generous employee discount

Company pension

Group Life Assurance

Long service benefits

Paid community days

25 days annual leave plus Bank HOLID—e

Job summary

Neal's Yard Remedies in Bristol is seeking a Customer Advisor to join our friendly team, connecting customers with our skincare and wellness range. You’ll deliver high-touch service, share product knowledge, and help customers find the best solutions for their needs.

You’ll demonstrate products including mini-facials and arm massages, maintain excellent relationships, and support the Store Manager to maximise sales on a rota covering weekdays and weekends.

Qualifications

• Passion for beauty, skincare, wellness and natural therapies.
• Confident with the ability to build great relationships with customers.
• Excellent customer service skills and a positive attitude.
• Willing to cover weekdays and weekends on a rota.

Responsibilities

• Support the Store Manager to maximise sales opportunities.
• Provide warm, caring customer service and expert advice.
• Demonstrate products, including mini-facials and arm massages.
• Tell stories to bring products to life.
• Deliver high touch customer service in a busy environment.

Skills

Customer service

Relationship building

Retail experience

Keyholder responsibilities

Beauty skincare knowledge

Team player

Job description

Neal's Yard Remedies in Bristol is seeking a Customer Advisor to join our friendly team, connecting customers with our skincare and wellness range. You’ll deliver high-touch service, share product knowledge, and help customers find the best solutions for their needs.

You’ll demonstrate products including mini-facials and arm massages, maintain excellent relationships, and support the Store Manager to maximise sales on a rota covering weekdays and weekends.