Skincare Specialist

TN United Kingdom; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a leading British skincare brand as a Skincare Specialist, where your passion for beauty will drive sales and enhance client experiences. In this role, you'll promote Elemis products, ensuring exceptional service and brand awareness through various promotional activities. With a focus on customer satisfaction, you'll maintain high treatment standards and cleanliness while enjoying generous staff discounts and excellent well-being policies. This is an exciting opportunity to grow within a sustainable and innovative company that values its employees and clients alike.

Benefits

Generous staff discounts on products

Enhanced maternity/paternity leave

Income protection

Life assurance

Increasing holiday allowance

Company pension

Healthcare plan

Qualifications

• Experience in retail/store roles within the beauty industry.
• Practical treatment experience with professional brands.

Responsibilities

• Drive sales to meet and exceed targets for Elemis treatments.
• Perform treatments to high standards and maintain cleanliness.

Skills

Sales Skills

Customer Service

Attention to Detail

Leadership Skills

Education

Beauty Therapy NVQ level 2

CIDESCO certification

Good educational background

Job description

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As our Skincare Specialist, you will assist in the daily operations of the Elemis Account by driving sales of Elemis treatments and products. Your passion for Elemis will promote greater brand awareness through internal and external promotional activities.

Your organization, attention to detail, and leadership skills will ensure that company standards are maintained, delivering an exceptional Elemis experience for each client.

Contract Details

• Type: Permanent
• Hours: 37.5 hours/week across 5 days (flexibility needed)

What Will You Do?

• Proactively drive sales to meet and exceed targets.
• Raise awareness of the Elemis brand and educate clients on products and treatments.
• Participate in promotional and PR activities to ensure success.
• Assist in recording sales figures and managing stock levels.

Customer Service Responsibilities

• Perform treatments to high standards, encouraging repeat bookings.
• Ensure treatments are appropriate to clients' needs, considering medical contraindications.
• Maintain cleanliness and presentation of the counter, site, and treatment areas.
• Handle client complaints promptly and confidentially.

The Perfect Candidate

• Beauty Therapy NVQ level 2 or equivalent qualification.
• CIDESCO certification highly desirable.
• Good education background (UK/European or equivalent).
• Experience in retail/store roles within the industry.
• Practical treatment experience.
• Experience with professional brands.

What We Offer

• Generous staff discounts on products and treatments, including L'OCCITANE Group brands.
• Excellent well-being policies, including enhanced maternity/paternity, income protection, and life assurance.
• Holiday allowance that increases with service length.
• Company pension, bonus scheme, healthcare plan, and more.

At ELEMIS, we are a leading British brand in spa and skincare, expanding globally with a commitment to sustainability and innovation.