Skincare Specialist

ELEMIS; London; On-site; GBP 22,000 - 30,000; Full time

Job summary

A leading company in the cosmetics industry is seeking a Skincare Specialist in London. The role involves driving sales of Elemis treatments and products while delivering exceptional customer service. Ideal candidates will have a minimum NVQ level 2 qualification in Beauty Therapy and a proven sales record. Generous staff discounts and additional benefits are offered.

Benefits

Generous staff discounts

Well-being policies

Holiday allowance

Pension scheme

Bonus scheme

Healthcare plan

Qualifications

• Minimum NVQ level 2 in Beauty Therapy or equivalent.
• CIDESCO certification is desirable.
• Experience in retail/store roles in the beauty industry.

Responsibilities

• Drive sales and exceed targets.
• Perform treatments to high standards.
• Maintain cleanliness and presentation standards.

Skills

Sales

Customer Service

Attention to Detail

Leadership

Education

Beauty Therapy qualification to NVQ level 2 minimum

CIDESCO certification

Job description

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Description

As our Skincare Specialist, you will assist in the day-to-day running of the Elemis Account by driving the sales of Elemis treatments and products. Your passion for Elemis will drive greater awareness of the Brand along with the use of internal and external promotional activity.

Your organisation, attention to detail and leadership skills will ensure that the Company standards are always maintained, through the delivery of an exceptional Elemis journey for each client.

Contract Type: Permanent

Weekly Hours: 37.5

Responsibilities:

1. Sales
   • Drive sales proactively and enthusiastically, meeting and exceeding targets.
   • Raise awareness of the Elemis brand and educate clients about products and treatments.
   • Participate in promotional and PR activities to ensure success.
   • Assist in recording sales figures and stock levels accurately.
2. Customer Service
   • Perform treatments punctually and to high standards, aiming for repeat bookings.
   • Ensure treatments are appropriate and consider medical contraindications.
   • Maintain cleanliness and presentation standards at the counter and treatment areas.
   • Handle client complaints promptly and confidentially.
3. The Perfect Candidate
   • Beauty Therapy qualification to NVQ level 2 minimum or equivalent.
   • CIDESCO certification is highly desirable.
   • Experience in retail/store roles within the industry.
   • Proven sales record and practical treatment experience.
4. What We Offer
   • Generous staff discounts, well-being policies, holiday allowance, pension scheme, bonus scheme, healthcare plan, and more.
   • Additional benefits based on length of service or contract type.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industries: Cosmetics