Skills Hub Admin Assistant Apprentice

Chelmsford College; Chelmsford; On-site; GBP 14,000 - 17,000; Full time

Job summary

Chelmsford College is offering a Skills Hub Admin Assistant Apprentice role within the Apprenticeships and Adult Skills team. You will gain practical administration and customer service experience while studying towards an apprenticeship.

You will welcome learners and visitors, support enrolments and help maintain learner records. The role involves preparing materials, setting up classrooms and assisting with events, with a friendly, proactive approach.

Qualifications

• No prior admin experience required, but a positive attitude and willingness to learn are essential.
• Good organisational skills and a friendly, helpful manner.
• Confidence with basic digital technology and learning new systems.

Responsibilities

• Welcome learners, employers, visitors and partners to the Skills Hub.
• Provide friendly reception and respond to routine enquiries by phone, email or in person.
• Support learners through applications and enrolment processes and maintain learner records.
• Help prepare registers, packs, materials and resources for courses.
• Assist with room setup, meetings and Skills Hub events.

Skills

Reception

Organised

Communication

Digital literacy

Job description

Vacancy | Skills Hub Admin Assistant Apprentice

Description Start your career with Chelmsford College and help us create a great experience for our adult learners

Are you organised, friendly and keen to develop a career in administration and customer service?

We are looking for an enthusiastic Skills Hub Administration Assistant Apprentice to join our Apprenticeships and Adult Skills team and become an important part of the new Chelmsford College Skills Hub.

This is a fantastic opportunity to earn while you learn, developing practical skills and experience while working towards a recognised apprenticeship.

You don't need to be an experienced administrator. We are looking for someone with the right attitude, a willingness to learn and a genuine interest in helping people.

What will you be doing?

The Skills Hub will be a busy learning environment, supporting adults undertaking a range of courses and qualifications. As our Administration Assistant Apprentice, you will help ensure that everything runs smoothly behind the scenes and that learners and visitors receive a warm and professional welcome.

Working closely with the Skills Hub Manager and wider team, you will:

• Welcome learners, employers, visitors and partners to the Skills Hub.
• Help provide a friendly and professional reception service.
• Respond to routine telephone, email and face-to-face enquiries.
• Support learners through application and enrolment processes.
• Help maintain accurate learner records and documentation.
• Send joining instructions, course information and reminders to learners.
• Support the recording and monitoring of learner attendance.
• Prepare registers, learner packs, workbooks and programme materials.
• Help set up classrooms and learning spaces ready for courses.
• Make sure tutors have the resources and documentation they need.
• Support room bookings, meetings and Skills Hub events.
• Help maintain stationery and resource stocks.
• Provide general administrative support to the Skills Hub team.
• Learn how to use College systems, processes and procedures.

These activities reflect the core operational responsibilities established for the apprenticeship role.

Who are we looking for?

We are much more interested in your potential and attitude than having lots of previous work experience.

You could be leaving school or college, looking for your first office-based role or simply interested in taking your career in a new direction.

You will be:

• Friendly and approachable, with a positive attitude towards helping people.
• Organised, or keen to develop your organisational skills.
• Reliable and punctual.
• A good communicator, comfortable speaking with different people.
• Confident using basic digital technology and willing to learn new systems.
• Careful and accurate, particularly when handling information and documents.
• Helpful and team-focused, with a willingness to support colleagues.
• Proactive, willing to get involved and learn new things.
• Professional, understanding that some of the information you work with will be confidential.
• Committed to learning, with the motivation to successfully complete your apprenticeship.

Title Skills Hub Admin Assistant Apprentice

Hours 37 hours per week

Salary £15,435

Organisation Chelmsford College

Closing Date 04/10/2026