LOCATION: SOUTHBANK EMPL GROUP, London
SHIFT PATTERN: 7-day rota, 5 days on, 2 days off (incl. Saturday and Sunday) - 8 am to 4 pm, 40 hours per week
PAY RATE; £16.16 per hour
If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at recruitment@abm.com. We're here to help!
Main Duties & Responsibilities:
You will provide customer service to the client and the clients landowners:
- Act as the primary point of contact for all contract-related matters
- Ensure adherence to all contract terms
- Ability to work in a fast-paced team with the ability to remain calm under pressure
- Outstanding Communication skills both internal and external
- The Ability to effectively prioritise workload and build relationships
- Excellent attention to detail
- A customer focused approach
- A proactive/can do attitude to work
- The ability to work on own initiative and take full responsibility of role
- The ability to follow process/instructions
- Ensure all operations comply with statutory Health & Safety legislation, including PPE use
- Maintain up-to-date risk assessments, COSHH assessments, and insurance documents
- Various Cleaning duties
- Machine operation
- Supervising a team of cleaners
- Ensure all team members receive necessary training, including vehicle and machinery use
- Attend company's compulsory training
- Manage staff rostering, absences, and annual leave, ensuring minimal disruption and adequate cover
- Submit monthly rosters in advance and promptly updates on absences or leave changes
- Monitoring and controlling tasks to ensure completion to a high standard
- Prepare and submit monthly reports
- Communicating with Line Manager
- Check works once completed
- Conducting Team briefings and appraisals
- Accountable for the team
- Complete staff wages
- Supervise all site activity
Skills & Requirements:
- Experience managing teams and overseeing day-to-day contract delivery
- Knowledge of Health & Safety rules, risk assessments, and COSHH
- Good with Microsoft Excel and Word - able to create rotas, tables, reports
- Comfortable using a computer for email, reporting, and tracking
- Strong communication skills - written and spoken
- Organised and able to handle multiple tasks
- Proactive, reliable, and good at solving problems quickly
- Holds a full, clean UK driving licence
Benefits
We're proud to offer a great range of benefits including:
- 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
- Mental Health support and Life Event Counseling
- Get Fit Programme
- Financial and legal support
- Cycle to work scheme
- Access Perks at Work, our innovative employee app where you can find:
- Perks: discounts, gift cards, cashback, and exclusive offers
- Life: Search for resources and tools on topics ranging from family and life to health, money and work
- Support: Online chat or telephone service for urgent support in a crisis
For more information about ABM's benefits, visit our careers page
About Us
ABM is one of the world's largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries - from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK we're proud to service icon sites across the country with more than 10,000 team members. For more information, visit www.abm.co.uk.
ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.