Site Supervisor (AC & Mechanical)

Thermatic Technical FM; Greater London; On-site; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Overtime pay

Company van for personal use

33 days holiday (inc bank holidays) +

Pension - 9%

Death in Service Insurance 4x salary

Private Medical Insurance

Dental & Optical cash back

Employee Assistance Programme

Virtual GP access

Health discounts

Annual health screening

Enhanced Family Leave

Referral bonus

Long Service Awards & Loyalty Holidays

Job summary

Thermatic Technical FM in Central London is seeking a full-time Site Supervisor to lead a maintenance team on client sites. The role involves managing day-to-day operations, coordinating engineers, and ensuring compliance with safety and quality standards.

Regular hours are 8am-5pm, with potential out-of-hours work for maintenance. The position offers a pension, healthcare, and progression opportunities within FM projects in Central London.

Qualifications

• Technical knowledge of the relevant engineering discipline (Mechanical/Electrical/AC/Refrigeration/Gas).
• Strong understanding of planned preventive maintenance and reactive maintenance.
• Working knowledge of health and safety legislation and risk assessment.
• Awareness of Building Regulations, British Standards and statutory compliance.
• Knowledge of QA processes and engineering compliance.
• Understanding of customer service, SLAs and KPIs.
• Proficiency with CAFM systems and mobile engineering platforms.
• Basic people management, coaching and wellbeing principles.

Responsibilities

• Record verification results on certificates or inspection reports.
• Allocate work to engineers to optimize efficiency.
• Allocate and escalate onsite services to in-house or third parties.
• Use CAFM system to maintain job information, updates and records.
• Assist clients with CAFM use and resolve system queries.
• Supervise employed personnel for competency.
• Maintain knowledge of HVAC and electrical plant design, construction, and maintenance.
• Coach the team to improve service and identify improvements.
• Ensure quality standards are upheld and deficiencies addressed.

Skills

Engineering knowledge

PPM & Maintenance

Health & Safety

Regulations & Compliance

Quality Assurance

Customer Service

CAFM Systems

People Management

Tools

CAFM software

Job description

We are looking for a full time Site Supervisor to join our growing team.

The Benefits:

• Opportunities to increase take home pay through overtime
• Personal use of company van permitted
• 33 days holiday (inc bank holidays) + a day off on your Birthday
• Auto-enrolment Pension - 9% combined contributions
• Death in Service Insurance @ 4 X salary
• Extensive Healthcare & Wellbeing provisions including:
• Private Medical Insurance - excess paid
• Dental & Optical cash back scheme
• Employee Assistance Programme
• Access to virtual GP support
• Health discounts
• Access to annual health screening
• Enhanced Family Leave policies
• Referral bonus
• Long Service Awards & Loyalty Holidays

Hours & Location of Work:

Main location

this is a static role based at a site in Central London.

Regular hours of work

Monday to Friday, 8am to 5pm - 40 hour working week. Whilst this is our company standard working week, our clients require "out of hours" maintenance so early starts/late finishes & night works are to be expected.

Skills, Experience & Qualifications:

Essential:

• Technical knowledge of the relevant engineering discipline (e.g. Mechanical, Electrical, Air Conditioning, Refrigeration or Gas).
• Good understanding of planned preventative maintenance (PPM), reactive maintenance and minor works within a Facilities Management environment.
• Working knowledge of Health & Safety legislation, including risk assessment and safe systems of work.
• Understanding of relevant Building Regulations, British Standards and statutory compliance requirements applicable to the trade.
• Knowledge of quality assurance processes and engineering compliance requirements.
• Understanding of customer service principles and service level agreements (SLAs/KPIs).
• Working knowledge of CAFM systems and mobile engineering platforms.
• Understanding of basic people management principles, including performance management, coaching and wellbeing.

Desirable:

• Vocational training courses relating to skillset or supervisory skills
• Previous exposure to skill set sector in a supervisory capacity
• Fgas Cat 1
• Sound building services knowledge and experience
• Willing to be flexible for our clients needs
• Keen eye for detail
• Broader understanding of multiple engineering disciplines.
• Knowledge of contract management principles within FM.
• Understanding of commercial performance, budgets and cost control.
• Familiarity with ISO management systems (ISO 9001, 14001, 45001).
• Understanding of engineering compliance auditing.
• Relevant experienced in manned site operations

Responsibilities include:

• Ensure the results of verification processes are accurately recorded on the appropriate certificates or inspection reports
• Assess work allocation across the team to ensure engineers are working efficiently and effectively
• Manage the appropriate allocation and escalation of additional onsite services, ensuring jobs are allocated to in-house teams or third-party providers where necessary
• Manage the effective use of the CAFM system, ensuring job information, updates, completion details and supporting records are accurate and maintained in a timely manner
• Support client use and utilisation of the CAFM system, providing appropriate guidance and helping to resolve or elevate system-related queries
• Undertake supervisory duties for employed persons, ensuring they are competent and adequately supervised
• Maintain appropriate knowledge, experience and understanding of the design, construction and maintenance of air conditioning, mechanical and electrical plant, together with relevant verification, inspection and testing procedures for systems onsite
• Coach and support the team to deliver the best possible service, identifying solutions and opportunities for improvement where necessary
• Ensure quality standards are consistently upheld and that any concerns or deficiencies are addressed promptly