Site Services Manager

Rubix UKII; Cardiff; On-site; GBP 40,000 - 54,000; Full time

Job summary

Rubix UKII's engineering team solves complex challenges and delivers practical, innovative solutions that keep customers moving. You will lead, supervise and support site service engineers and contractors at customer facilities, ensuring safety, quality and on-time delivery.

You will plan and coordinate labour, equipment and resources, liaise with customers on work scopes, and monitor permits, risk assessments and site documentation.

Qualifications

• Experience supervising or coordinating engineering service teams within an industrial environment.
• Knowledge of rotating equipment including pumps, motors, gearboxes and related systems.
• Experience managing site-based engineering activities, contractors and customer relationships.
• UK driving licence required.

Responsibilities

• Lead, supervise and support site service engineers and contractors at customer facilities.
• Ensure full compliance with HSEQ policies, procedures and safe systems of work.
• Conduct site risk assessments and toolbox talks before work begins.
• Plan, coordinate and allocate labour, equipment and other resources to meet customer requirements and deadlines.
• Liaise with customers to agree work scopes, communicate progress and resolve site-related issues.
• Ensure permits, risk assessments, service reports and documentation are completed and submitted on time.
• Monitor team performance, productivity and adherence to engineering specs and quality standards.
• Support quotations, job costing and resource planning to ensure profitability.
• Identify opportunities to improve service performance and customer relationships.

Skills

Supervising engineering teams

Rotating equipment knowledge

Contractor management

Health and safety awareness

Project coordination

Driving licence

Education

Engineering qualification (apprenticeship/HNC/HND)

IOSH/NEBOSH certification

Supervisory/leadership qualification

Job description

Our Engineering team at Rubix UKII plays a vital role in solving complex challenges and delivering practical, innovative solutions that keep our customers moving. We bring together talented engineers from a wide range of backgrounds, experiences, and disciplines — all united by a shared commitment to quality, safety, and continuous improvement. Whether working onsite or in our specialist facilities, we foster a collaborative, inclusive environment where every voice is valued, and diverse thinking drives better outcomes. By combining technical expertise with a deep understanding of our customers' needs, we engineer solutions that make a real difference to our clients.

Key Responsibilities

• Lead, supervise and support site service engineers and contractors working at customer facilities.
• Ensure full compliance with RUBIX UK & Ireland HSEQ policies, procedures and safe systems of work.
• Conduct site risk assessments and toolbox talks, ensuring appropriate safety measures are in place before work begins.
• Plan, coordinate and allocate labour, equipment and other resources to meet customer requirements and project deadlines.
• Liaise directly with customers to agree work scopes, communicate progress and resolve site-related issues.
• Ensure permits, risk assessments, service reports, completion certificates and other site documentation are completed accurately and submitted on time.
• Monitor team performance, productivity and adherence to engineering specifications and quality standards.
• Support quotations, job costing, budgeting and resource planning to help ensure profitable service delivery.
• Identify opportunities to improve service performance, strengthen customer relationships and develop additional business.
• Coach, mentor and develop engineering colleagues, supporting their technical capability and professional growth.
• Participate in site audits, safety observations and continuous improvement initiatives.
• Participate in the on-call rota and undertake shift working and overtime when required to maintain customer service levels.
• Support the repair, overhaul and refurbishment of industrial process motors and associated equipment, both on-site and in the workshop.

Key Skills / Qualifications

• Proven experience supervising or coordinating engineering service teams within an industrial environment.
• Strong technical understanding of rotating equipment, including pumps, motors, gearboxes and associated systems.
• Experience managing site-based engineering activities, contractors and customer relationships.
• Relevant engineering qualification, such as an apprenticeship, HNC, HND or equivalent practical experience.
• IOSH Managing Safely or NEBOSH qualification.
• Supervisory or leadership qualification, or demonstrable experience leading engineering teams.
• Good understanding of health, safety, environmental and quality requirements, including permit-to-work systems.
• Strong planning, organisational and project coordination skills.
• Excellent verbal and written communication skills, with the ability to engage effectively with customers, engineers and management.
• Ability to manage changing priorities, respond to breakdowns and coordinate emergency call-outs.
• Self-motivated, adaptable and capable of working independently across multiple customer locations.
• Good IT skills, including the use of tablets and digital reporting systems.
• A full UK driving licence.
• Flexibility to participate in on-call arrangements, shift working and overtime as required.