Site Security Lead — Elevate Customer Experience

Vigilant Security; Glasgow; On-site; GBP 26,000 - 33,000; Full time

Benefits offered by this job

26 days holiday entitlement

Job summary

Vigilant Security is seeking a proactive Security Supervisor at a prestigious site near Glasgow. You will lead a security-focused team, recruit and empower staff, and deliver exceptional occupier and visitor experiences.

The role requires strong supervisory skills, effective communication, and a commitment to client service. The position is full-time, 40 hours per week, 5 days out of 7, with 26 days holiday per year.

Qualifications

• Must have valid Door Supervisor and CCTV licences.
• Experience in staff management/supervision.
• Excellent interpersonal and customer service skills.
• Flexible with days, nights and weekends.
• Physically able to perform duties.

Responsibilities

• Oversee and lead your security team with the Operations Manager in mind, setting standards.
• Ensure all shift staff are trained and follow site procedures and systems.
• Review and complete shift handovers to a high standard.
• Maintain awareness of day’s activities and report discrepancies.
• Conduct regular patrols and report faults promptly.
• Complete incident reports within required timescales and assist emergencies.
• Provide prompt, polite, professional service at all times.
• Operate CCTV monitoring as required and manage key/asset control.

Skills

Door Supervisor licence

CCTV licence

Staff management

Customer service

Interpersonal skills

Job description

Vigilant Security is seeking a proactive Security Supervisor at a prestigious site near Glasgow. You will lead a security-focused team, recruit and empower staff, and deliver exceptional occupier and visitor experiences.

The role requires strong supervisory skills, effective communication, and a commitment to client service. The position is full-time, 40 hours per week, 5 days out of 7, with 26 days holiday per year.