Site Protection Officer

Mitie Group plc.; West of England; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Pension

Save As You Earn

Share Incentive Plans

MiDeals

Life Assurance

Childcare Vouchers

Job summary

Mitie Group plc. at Avonmouth (Bristol) is hiring a Site Protection Officer to cover Marks & Spencer Distribution Centres. The role requires guarding across multiple DCs, delivering professional service and adhering to company security policies.

You will monitor access control, CCTV, and patrols, report incidents, and respond to alarms. A front-line SIA licence and a full UK driving licence are essential.

Qualifications

• Must hold a valid front-line SIA Licence.
• Must hold a full UK driving licence and have access to a reliable vehicle due to location.

Responsibilities

• Provide professional security cover across multiple M&S Distribution Centres within Bristol.
• Deliver outstanding customer service in line with Mitie and M&S key values.
• Maintain professional standards of appearance, conduct, and incident reporting.
• Monitor access control systems, CCTV, and vehicle movements in accordance with site procedures.
• Conduct regular internal and external patrols to ensure site safety and security.
• Conduct site and person searches.
• Clearly communicate with staff and members of the public, reporting any concerns to security management.
• Support the prevention and investigation of theft, stock loss, and unauthorised access.
• Respond promptly and effectively to incidents, alarms, and emergencies following site protocols.
• Assist site management and permanent SPO teams to maintain smooth and compliant operations.
• Work flexibly to meet operational requirements, including short-notice assignments.
• Ensure compliance with all Health & Safety and company security policies.

Education

Front-line SIA Licence

Full UK driving licence

Tools

Access control

CCTV

Job description

Job Title: Site Protection Officer (SPO) – Marks & Spencer Distribution Centres

Location: AVONMOUTH, Bristol
Salary: £13.45
Hours: 4 On, 4 Off Shift Pattern. 07:00-19:00 - Days, Nights & Weekends (flexibility for short-notice cover/overtime)
Contract Type: Full-time

Job Overview

Fantastic opportunity to join the Mitie and Marks & Spencer family!

We are looking for a professional and adaptable Site Protection Officer (SPO) to provide exceptional security cover across Marks & Spencer Distribution Centres in Avonmouth.

As an SPO, you will play a vital role in maintaining a safe and secure working environment for staff, visitors, and contractors, protecting company assets, and ensuring a consistent, high-quality service across all DCs. You will be required to work flexibly across days, nights, and weekends, including short-notice cover when required.

Comprehensive training will be provided, along with access to Mitie's extensive benefits package, including Pension, Save As You Earn, Share Incentive Plans, MiDeals, Life Assurance, and Childcare Vouchers.

Main Duties & Responsibilities

• Provide professional security cover across multiple M&S Distribution Centres within Bristol.
• Deliver outstanding customer service in line with Mitie and M&S key values.
• Maintain professional standards of appearance, conduct, and incident reporting.
• Monitor access control systems, CCTV, and vehicle movements in accordance with site procedures.
• Conduct regular internal and external patrols to ensure site safety and security.
• Conduct site and person searches.
• Clearly communicate with staff and members of the public, reporting any concerns to security management.
• Support the prevention and investigation of theft, stock loss, and unauthorised access.
• Respond promptly and effectively to incidents, alarms, and emergencies following site protocols.
• Assist site management and permanent SPO teams to maintain smooth and compliant operations.
• Work flexibly to meet operational requirements, including short-notice assignments.
• Ensure compliance with all Health & Safety and company security policies.

Person Specification

Literate and numerate skills, with strong attention to detail and IT skills.

Professional appearance and high personal standards.

Adaptable, reliable, and able to work independently or as part of a team.

Excellent verbal communication and interpersonal skills.

Calm under pressure with a positive, "can-do" attitude.

Must hold a valid front-line SIA Licence.

Must hold a full UK driving licence and have access to a reliable vehicle due to location.

Health & Safety Responsibilities

• Follow all Mitie and Group Health & Safety policies and procedures.
• Report any hazards, risks, or incidents immediately to your line manager.
• Use all work equipment and personal PPE correctly and responsibly.
• Identify and report any training or equipment needs promptly.