Site Operative

SUEZ; Birmingham; On-site; GBP 18,000 - 24,000; Full time

Job summary

SUEZ is seeking a site-based customer service role in the Birmingham area. You will assist and advise members of the public on site use to maximise material recovery, while maintaining records and coordinating container exchanges to keep the site organised and compliant.

The role requires a good customer service mindset, teamwork, and flexibility to cover holidays and sick days. Training on mobile plant may be provided, with a focus on safety and site permit compliance.

Qualifications

• A good level of customer service and ability to work in a team.
• Ideally prior mobile plant use is desirable but full training will be given.
• A flexible approach to work will be advantageous as you will be expected to cover holiday and sick days if required.

Responsibilities

• Advise and assist members of the public on how to use the site to maximise recovery of materials they are depositing.
• Maintain accurate records for the removal of materials from the site.
• Control the exchange of containers by booking loads with the relevant person, ensuring space to segregate and store material correctly.
• Maintain a tidy site within your areas of responsibility.
• Ensure SUEZ complies with health, safety and welfare duties for employees and others affected by actions or omissions.
• Co-operate with SUEZ and other employees to comply with site permit, legislation, and SUEZ policies and procedures.
• Perform any other duties reasonably requested within the scope of the job-role.

Skills

Customer service

Team player

Flexibility

Health & safety awareness

Job description

What will I be doing?

Providing excellent levels of customer service, you will advise and assist members of the public on how to use the site in order to maximise recovery of materials they are depositing, which will involve:

• Maintaining accurate records for the removal of materials from the site.
• Controlling the exchange of containers by booking loads with the relevant person, thus ensuring the site always has space to segregate and store material correctly.
• Maintaining a tidy site within his/her areas of responsibility.
• Ensuring SUEZ complies fully with its legal duties in respect of the health, safety and welfare of its employees and of other people who may be affected by his/her actions or omissions.
• Co-operating with SUEZ and with other employees in order to comply with the site permit, comply with all applicable legislation, and SUEZ Policies and Procedures.
• Any other duties that are reasonably requested within the scope of the job-role.

What are the requirements?

With the potential to gain qualifications including IOSH health, we are looking for an enthusiastic team player who will be expected to join the current site team to ensure operations exceed the standards required.

What you will need is:

A good level of customer service and ability to work in a team.
Ideally prior mobile plant use is desirable but full training will be given.
A flexible approach to work will be advantageous as you will be expected to cover holiday and sick days if required.

Who we are

At SUEZ the efficient and sustainable management of resources around the UKis at the heart of everything we do. Respect – acting ethically and with integrity – is one of our core values. We’re passionate about the environment and believe in protecting our world.With true team spirit, we can give our customers a standard of service that goes above and beyond and ensure that our local communities have access to essential water and waste services.

We thank our people for all they do with development opportunities, wide-ranging benefits and rewards that reflect their hard work. In a friendly, supportive environment, you’ll be inspired to grow and play your part in creating a better future for all.