Site Operations Co-ordinator

Neos Networks; Havant; Hybrid; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Annual Bonus

Employee Discounts

Birthday & Volunteering Leave

Pension, with Service-related Increas

Cycle to Work Scheme

Holiday Buy

Mental Health & Wellbeing Support

Flexible/hybrid working

Job summary

Neos Networks is seeking a proactive Site Operations Co-ordinator to manage site access, contractor coordination and annual maintenance across our UK sites, including Havant. Join a fast-paced team ensuring safety, compliance and service excellence.

You will coordinate across suppliers and internal teams, maintain documentation, and support continuous improvement in operations. A hybrid working arrangement and a base location in Havant are available.

Qualifications

• Experience within property management, facilities management, telecoms site operations, or a similar operational coordination role.
• Strong stakeholder management and communication skills.
• Confidence coordinating activities across multiple teams and suppliers.
• Excellent organisational skills with the ability to manage competing priorities.
• Experience reviewing operational documentation and maintaining accurate records.
• Proficiency with Microsoft Office applications.
• Comfortable working with systems and operational processes.

Responsibilities

• Site Access & Contractor Coordination: Managing third-party contractor access requests across our operational sites. Coordinating access arrangements, including permits, site inductions, keys, letters of authority and escort requirements.
• Site Maintenance & Operational Support: Coordinating and overseeing the annual site maintenance programme. Reviewing contractor reports and maintaining accurate records within ServiceNow. Managing reactive site incidents and coordinating resources to support timely resolution.

Skills

Property management

Facilities management

Telecoms site operations

Operational coordination

Stakeholder management

Communication skills

Organisational skills

Documentation reviews

MS Office

Systems and processes

Tools

MS Office

Job description

Site Operations Co-ordinator Neos Networks offers alternative working arrangements that give employees some flexibility, including office, home and hybrid working. Base location: Havant Salary: up to £35k Working Pattern: Permanent Full time with the option of hybrid working

Help us keep critical connectivity infrastructure running

At Neos Networks, we're building and maintaining the infrastructure that helps organisations stay connected across the UK. We're looking for a proactive and highly organised Site Operations Co-ordinator to join our team and play a vital role in coordinating property and site activities across our operational estate. This is an exciting opportunity for someone with experience in property management, facilities, telecoms operations, or contractor coordination who enjoys working in a fast-paced environment and building strong relationships with both internal and external stakeholders.

What you'll be doing

As a Site Operations Co-ordinator, you'll act as the key link between suppliers, contractors and internal teams, ensuring site access requests, maintenance activities and compliance requirements are managed efficiently and safely. Your responsibilities will include:

• Site Access & Contractor Coordination: Managing third-party contractor access requests across our operational sites. Coordinating access arrangements, including permits, site inductions, keys, letters of authority and escort requirements. Working closely with suppliers and internal teams to agree suitable access dates. Reviewing and tracking supporting documentation, including Risk Assessments and Method Statements (RAMS). Ensuring all access activities are communicated, documented and completed in line with safety and compliance requirements. Escalating operational issues, safety concerns and documentation gaps where required.
• Site Maintenance & Operational Support: Coordinating and overseeing the annual site maintenance programme. Reviewing contractor reports and maintaining accurate records within ServiceNow. Managing reactive site incidents and coordinating resources to support timely resolution. Supporting contractor performance reviews and helping drive continuous improvement. Working collaboratively with operational, property and supplier management teams to maintain service excellence.

What we're looking for

Essential Skills & Experience

• Experience within property management, facilities management, telecoms site operations, or a similar operational coordination role.
• Strong stakeholder management and communication skills.
• Confidence coordinating activities across multiple teams and suppliers.
• Excellent organisational skills with the ability to manage competing priorities.
• Experience reviewing operational documentation and maintaining accurate records.
• Proficiency with Microsoft Office applications.
• Comfortable working with systems and operational processes.

About You

• Is highly organised and detail-oriented.
• Takes a proactive approach to problem-solving.
• Can work independently while building strong collaborative relationships.
• Remains calm and effective when balancing multiple priorities.
• Has a strong commitment to safety, compliance and operational excellence.
• Enjoys working in a role where no two days are the same.

At Neos Networks we believe in making complex connectivity challenges simple. We bring together the unparalleled expertise of dedicated teams with innovation and technical excellence to provide businesses, government organisations and our partners a better network experience that can power the UK’s digital future. We do it with a spirit of collaboration, partnership and integrity that means we can achieve more, together.

Benefits

We offer a range of benefits to our employees and believe that a great place to work, motivates everyone to do their best.

Just some of our benefits include:

• Annual Bonus
• Employee Discounts
• Birthday & Volunteering Leave
• Pension, with Service-related Increases
• Cycle to Work Scheme
• Holiday Buy
• Mental Health & Wellbeing Support
• Through our ‘working differently’ programme we support flexible work times and the ability to work on a hybrid basis.