Site Operation Co-ordinator

Neos Networks; Havant; Hybrid; GBP 32,000 - 46,000; Full time

Job summary

Neos Networks is seeking a proactive Site Operations Co-ordinator to manage site access requests, contractor coordination, and RAMS across our operational estates. You will collaborate with suppliers and internal teams to schedule access dates and ensure safety and regulatory compliance.

The role requires experience in property or facilities management, telecoms operations, or contractor coordination, with strong organisational and communication skills.

Qualifications

• Experience in property management, facilities management, telecoms site operations, or similar operational coordination.
• Strong stakeholder management and communication skills.
• Ability to coordinate activities across multiple teams and suppliers.
• Excellent organisational skills with the ability to manage competing priorities.
• Experience reviewing operational documentation and maintaining accurate records.
• Proficiency with Microsoft Office applications.

Responsibilities

• Act as the key link between suppliers, contractors and internal teams to manage site access requests, maintenance activities and compliance.
• Coordinate site access, permits, inductions, keys, letters of authority and escort requirements.
• Review RAMS and supporting documentation; ensure communication and documentation are up to date.
• Oversee annual site maintenance programmes and review contractor reports.
• Support contractor performance reviews and drive continuous improvement.

Job description

Working Pattern: Permanent Full time with the option of hybrid working

Help us keep critical connectivity infrastructure running

At Neos Networks, we're building and maintaining the infrastructure that helps organisations stay connected across the UK. We're looking for a proactive and highly organised Site Operations Co-ordinator to join our team and play a vital role in coordinating property and site activities across our operational estate.

This is an exciting opportunity for someone with experience in property management, facilities, telecoms operations, or contractor coordination who enjoys working in a fast-paced environment and building strong relationships with both internal and external stakeholders.

What you'll be doing

As a Site Operations Co-ordinator, you'll act as the key link between suppliers, contractors and internal teams, ensuring site access requests, maintenance activities and compliance requirements are managed efficiently and safely.

Your responsibilities will include:

Site Access & Contractor Coordination

• Managing third-party contractor access requests across our operational sites.
• Coordinating access arrangements, including permits, site inductions, keys, letters of authority and escort requirements.
• Working closely with suppliers and internal teams to agree suitable access dates.
• Reviewing and tracking supporting documentation, including Risk Assessments and Method Statements (RAMS).
• Ensuring all access activities are communicated, documented and completed in line with safety and compliance requirements.
• Escalating operational issues, safety concerns and documentation gaps where required.

Site Maintenance & Operational Support

• Coordinating and overseeing the annual site maintenance programme.
• Reviewing contractor reports and maintaining accurate records within ServiceNow.
• Managing reactive site incidents and coordinating resources to support timely resolution.
• Supporting contractor performance reviews and helping drive continuous improvement.
• Working collaboratively with operational, property and supplier management teams to maintain service excellence.

What we're looking for

• Experience within property management, facilities management, telecoms site operations, or a similar operational coordination role.
• Strong stakeholder management and communication skills.
• Confidence coordinating activities across multiple teams and suppliers.
• Excellent organisational skills with the ability to manage competing priorities.
• Experience reviewing operational documentation and maintaining accurate records.
• Proficiency with Microsoft Office applications.
• Comfortable working with systems and operational processes.

About You

We're looking for someone who:

• Is highly organised and detail-oriented.
• Takes a proactive approach to problem-solving.
• Can work independently while building strong collaborative relationships.
• Remains calm and effective when balancing multiple priorities.
• Has a strong commitment to safety, compliance and operational excellence.
• Enjoys working in a role where no two days are the same.

Next Steps