Site Openings & Training Manager

Growth Kitchen; Highgate; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Pension Scheme

Stock options

25 days holiday + bank holidays

Job summary

Growth Kitchen is seeking a hands-on Operations Manager to scale our network of third party delivery kitchens across the UK. You will train franchisees, maintain brand standards, and drive commercial growth with partner kitchens while visiting sites regularly.

You will travel nationwide (paid) up to 80% of the time, manage 30+ partners, and support both operational and commercial success as the business expands.

Qualifications

• Experience in hospitality or restaurant operations and guest interactions.
• Willingness to travel across the UK and visit kitchens regularly.
• Ability to train and coach franchisees and partners.

Responsibilities

• Train new franchisees in cooking and brand standards.
• Conduct commercial conversations to help partners grow their business.
• Perform on-site checks to improve accuracy and performance.
• Collaborate with partner kitchen teams to enhance operations.
• Manage 30+ kitchen partners and oversee growth trajectory.
• Provide hands-on support to resolve site issues remotely or on-site.

Skills

Travel readiness

Customer comms

Team leadership

Franchise support

On-site ops

Education

AGM/GM experience

Job description

Growth Kitchen is on a mission to make eating great food the norm. Our platform enables kitchen operators to sell well‑known restaurant brands, such as The Athenian and GBK, from their existing kitchens. We are looking for talented individuals to help grow and oversee our operations across the UK, working closely with kitchens and brands to change the landscape of the restaurant industry. You will help launch and manage our network of third party delivery kitchens to ensure that our franchisee are operating smoothly and cook our food to high standards, and well as helping our kitchen partners maximise their success through strategic support and management. We are looking for someone who is willing to get hands‑on, train kitchens and able to communicate professionally with customers, as well as being interested in the commercial aspects of running a business and optimising for success. The role requires travelling nationally (paid) 80% of the time. Some of your responsibilities will include:

Some of your responsibilities will include:

• Train new franchisees: help them learn how to cook our brands
• Have commercial conversations with franchisees, helping them grow their business with us
• Run regular checks on-site, help them cook more accurately and better
• Work with teams and managers in partner kitchens to help them do their job better, operationally and commercially
• Manage a cluster of 30+ kitchen partners, owning their growth trajectory and week to week performance
• Support partners by getting hands on in the kitchen, and solving site issues when they arise

This is an incredible opportunity to join an exciting high growth start‑up in the foodtech space, where you will be given a lot of responsibility early on, and a lot of autonomy to achieve your goals. and where progression opportunities will be exciting as the business grows. It is a great way to transition out of being hands‑on in a single kitchen, perhaps running a small team, to working with many kitchens and helping them run smoothly.

Requirements

• 1-4 years of work experience in a restaurant/ hospitality role as an AGM or GM of a single site or similar
• Excited to learn and figure things out, asking great questions and being open to coaching
• Excited to travel and visit kitchens across the UK, talk to customers and help them cook our food well
• Friendly, positive, and clear communicator and enjoy meeting new people
• Fluent in English and right to work in the UK is a mustWork directly with and learn from the best food delivery brands
• Join a fast‑growing startup

Benefits

• Competitive salary
• Pension Scheme
• Stock options
• 25 days of holiday + bank holidays